Talent.com
Front Office Agent
Front Office AgentLoews Kansas City Hotel • Kansas City, MO
Front Office Agent

Front Office Agent

Loews Kansas City Hotel • Kansas City, MO
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.

Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement
  • Pet Insurance and Paid Pet Bereavement
  • Training & Development opportunities, career growth
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

What We're Looking For :

We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.

Who You Are :

  • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
  • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
  • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism.
  • Proactive with the ability to handle various tasks and adjust to changing situations.
  • Veterans and military spouses are encouraged to apply.
  • What You'll Do :

  • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests.
  • Obtain necessary credit and payment information from the guest.
  • Sell rooms in accordance with Front Desk sales strategies.
  • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events.
  • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries.
  • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
  • Monitor, communicate, and respond to guest feedback to enhance service quality.
  • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events.
  • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music.
  • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures.
  • Handle emergencies with professionalism while ensuring the safety and security of guests and staff.
  • Perform additional duties as assigned.
  • Your Qualifications Includes :

  • Minimum of one (1) year guest service experience in hotel hospitality preferred.
  • Experience with previous Property Management System, preferred Opera System.
  • Ability to stand and walk for long periods of time required.
  • Ability to work weekends, evenings, holidays as necessary / required.
  • Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

    Create a job alert for this search

    Front Office Agent • Kansas City, MO

    Related jobs
    Front Office Manager

    Front Office Manager

    Legacy Village of Taylorsville • Leawood, KS, US
    Full-time
    Hilton Garden Inn of Overland Park in Overland Park, KS is looking to hire a full-time Front Office Manager.Are you friendly, personable, and customer service-oriented? Do you want to launch a succ...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    Marquee Hospitality • Kansas City, Missouri, United States
    Full-time
    Quick Apply
    Assist in managing day-to-day hotel operations by maximizing financial returns, driving the development of people, creating and maintaining a unique guest experience, executing on brand standards, ...Show more
    Last updated: 30+ days ago
    Insurance Sales Agent - Luxury Travel Incentives

    Insurance Sales Agent - Luxury Travel Incentives

    Platinum Supplemental Insurance • Liberty, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Marquee Hospitality • Kansas City, Missouri, United States
    Full-time
    Quick Apply
    Do you have growth potential in your current position? Do you need a flexible schedule? Do you like to travel and stay in hotels? Do you like meeting new people every day? Are you motivated by empl...Show more
    Last updated: 30+ days ago
    Insurance Sales Agent - Vehicle Required

    Insurance Sales Agent - Vehicle Required

    Platinum Supplemental Insurance • Lee's Summit, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Sales Agent - 4 Day Work Week

    Insurance Sales Agent - 4 Day Work Week

    Platinum Supplemental Insurance • Lee's Summit, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Manager

    Front Office Manager

    Missouri Staffing • Kansas City, MO, US
    Full-time
    The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver e...Show more
    Last updated: 1 day ago • Promoted
    Front Office Support

    Front Office Support

    Diamonds Direct (Signet Jewelers) • Leawood, KS, US
    Full-time
    Diamonds Direct Front Office Professional.At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unma...Show more
    Last updated: 1 day ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Midas Hospitality • Overland Park, KS, USA
    Full-time
    Quick Apply
    Front Desk Agent- Springhill Suites : Overland Park, KS.Midas Hospitality is recognized as one of the Top 100 U.Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 f...Show more
    Last updated: 30+ days ago
    Front Desk Agent

    Front Desk Agent

    Pyramid Global Hospitality • Excelsior Springs, MO, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Sales Agent - Completed Training Required

    Insurance Sales Agent - Completed Training Required

    Platinum Supplemental Insurance • Blue Springs, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted
    Front Office Agent

    Front Office Agent

    Loews Hotels • Kansas City, MO, US
    Full-time
    Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel.The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to ...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    Marriott International • Overland Park, KS, US
    Full-time
    Focus on the main content of the job post, removing all extra metadata, navigation mentions, and redundant headers.The goal is to present a clean, beautiful, and high-signal-to-noise-ratio job desc...Show more
    Last updated: 8 days ago • Promoted
    Front Office Manager

    Front Office Manager

    Hotel Lotus Stadium • Kansas City, MO, US
    Full-time
    Hotel Lotus Stadium is seeking an experienced and service-driven .The ideal candidate will ensure smooth daily operations at the front desk, maintain exceptional guest satisfaction, and suppor...Show more
    Last updated: 21 days ago • Promoted
    Front Office Coordinator

    Front Office Coordinator

    Athletico • Kansas City, MO, US
    Full-time
    Patient Experience Coordinator.Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers f...Show more
    Last updated: 10 hours ago • Promoted • New!
    Front Desk Agent

    Front Desk Agent

    Grand Hotel • Overland Park, KS, US
    Full-time
    Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment.As a Front Des...Show more
    Last updated: 30+ days ago • Promoted
    Front Desk Agent

    Front Desk Agent

    KMG Hotels • Olathe, Kansas, United States
    Full-time
    Quick Apply
    Candlewoods Suites-Olathe is seeking to hire a Front Desk Agent to represent the hotel to the guest throughout all stages of the guest's stay. The Front Desk is often the first point of contact and ...Show more
    Last updated: 30+ days ago
    Insurance Sales Agent - Bonuses and Travel Incentives

    Insurance Sales Agent - Bonuses and Travel Incentives

    Platinum Supplemental Insurance • Liberty, Missouri
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show more
    Last updated: 30+ days ago • Promoted