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Manager, Case Management

Manager, Case Management

Salem Hospital NSMCSomerville, MA, US
13 days ago
Job type
  • Full-time
Job description

Manager Of Case Management

Mass General Brigham Community Physicians, Inc. relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Manager of Case Management participates with leadership in the development of the case management standards, evaluation of outcomes, and development of improvement initiatives. The Manager is responsible for overseeing customer service, supervising staff and serving as a role model for staff, the daily assignment of staff, patient flow, and shift-to-shift decision making regarding staffing.

Essential Functions :

  • Provide day-to-day supervision to Case Managers and interns / students as appropriate.
  • Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
  • Review daily referrals and screenings of clients.
  • Audit case file on a regular basis for completeness and accuracy.
  • Assist in discharge planning as required.
  • Serve and protect the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Qualifications :

  • Nursing, Advanced Practice Provider or Social Work Degree required.
  • Licensed Independent Clinical Social Worker (LICSW), Registered Nurse (RN), Physician Assistant (PA), Nurse Practitioner (NP) or other related degree required.
  • 5+ years of supervisory or management experience with professional staff in a healthcare setting required.
  • 5+ years of experience in case management, utilization review, or discharge planning required.
  • Experience working with dually eligible (DSNP) population highly preferred.

    • Knowledge, Skills and Abilities :

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Strong analytical ability, critical thinking and processing skills.
  • Strong customer and interpersonal skills.
  • Strong teamwork skills.
  • Excellent organizational and communication skills.
  • Ability to deal with rapid changing health care environment.
  • Excellent interdisciplinary team collaboration skills.

    • Working Model and Location Details :

  • 40 hour work week Monday through Friday
  • Hybrid - Must be available as needed for training and team meetings at Assembly Row in Somerville, MA and to support RNs and Social Workers on the team across MA

    • Remote Type : Hybrid

    Work Location : 399 Revolution Drive

    Scheduled Weekly Hours : 40

    Employee Type : Regular

    Work Shift : Day (United States of America)

    Pay Range : $58,656.00 - $142,448.80 / Annual

    Grade : 98TEMP

    At Mass General Brigham Community Physicians, Inc., we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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    Manager Case Management • Somerville, MA, US