Talent.com
Housekeeping Manager

Housekeeping Manager

Hyatt HotelsEscondido, CA, US
5 hours ago
Job type
  • Full-time
Job description

Housekeeping Manager

Responsible for the daily shift operations of Housekeeping, Recreation / Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Relocation Assistance Available

Driving is required for this position and screening is required.

Salary : $62,000 - $66,500

This position is a Non-Exempt Management position and will be paid an hourly rate with overtime paid in accordance with state and federal law.

Candidate Profile

Education and Experience

  • High school diploma or GED; 2 years' experience in the housekeeping or related professional area. OR
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Core Work Activities

Managing Housekeeping Operations and Budgets

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Inspects guestrooms on a daily basis.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Understands the impact of departments operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
  • Conducting Human Resources Activities

  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
  • Schedules employees to business demands and for tracks employee time and attendance.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals.
  • Ensures employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Participates in employee progressive discipline procedures.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Participates in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Create a job alert for this search

    Housekeeping Manager • Escondido, CA, US

    Related jobs
    • Promoted
    Houseperson

    Houseperson

    Excel Hotel GroupSan Diego, CA, US
    Full-time
    The Housekeeping Houseperson (day or night shift) is responsible for cleaning and maintaining various public areas inside the hotel and outside of the hotel, delivering amenities and requested item...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced - Location incentives

    Customs and Border Protection Officer - Experienced - Location incentives

    U.S. Customs and Border ProtectionTecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Housekeeping Manager, Tenaya Lodge at Yosemite

    Housekeeping Manager, Tenaya Lodge at Yosemite

    Delaware NorthSan Diego, CA, US
    Full-time +1
    Delaware North Parks and Resorts is hiring a Director of Housekeeping to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. In this role, you will lead a housekeeping team in ensuri...Show moreLast updated: 12 days ago
    • Promoted
    Housekeeper Wanted - Housekeeping Wanted In San Diego

    Housekeeper Wanted - Housekeeping Wanted In San Diego

    Housekeeper.comSan Diego, California, USA
    Full-time
    Job Description : I hope you are having a good day.I'm seeking housekeeping worker working in San Diego, California.I'm planning to hire a careful candidate with bi-weekly availability.Servi...Show moreLast updated: 30+ days ago
    • Promoted
    General Manager, On-site (HOA)

    General Manager, On-site (HOA)

    Group JazzSolana Beach, CA, United States
    Full-time
    General Manager, On‑Site (HOA).General Manager, On‑Site (HOA).Become the Best Part of PMP Management!.PMP is seeking a motivated, detailed, communicative, and personable professional to join our te...Show moreLast updated: 4 days ago
    • Promoted
    Director of Outlets

    Director of Outlets

    Loews Hotels, LLCCoronado, CA, United States
    Full-time
    Perched on its own 15-acre peninsula,.This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.Founded in 1960, Loews Hote...Show moreLast updated: 1 day ago
    • Promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border ProtectionTecate, CA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Housekeeping, Tenaya Lodge at Yosemite

    Director of Housekeeping, Tenaya Lodge at Yosemite

    Delaware NorthSan Diego, CA, US
    Full-time +1
    Delaware North Parks and Resorts is hiring a Director of Housekeeping to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. In this role, you will lead a housekeeping team in ensuri...Show moreLast updated: 12 days ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    US Customs and Border ProtectionDulzura, CA, US
    Full-time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly traine...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Sales Director

    Hotel Sales Director

    JobotDel Mar, CA, US
    Full-time
    Grow Your Career as Director of Sales for a New Hotel Opening.This Jobot Job is hosted by : Jeremy Pike.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Sa...Show moreLast updated: 30+ days ago
    • Promoted
    Housekeeping Supervisor

    Housekeeping Supervisor

    Excel Hotel GroupChula Vista, CA, US
    Full-time
    Assist the General Manager in the supervision of the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests according t...Show moreLast updated: 30+ days ago
    • Promoted
    Managing Director

    Managing Director

    Loews Hotels, LLCCoronado, CA, United States
    Full-time
    Perched on its own 15-acre peninsula,.This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.Works with all management s...Show moreLast updated: 28 days ago
    House Manager

    House Manager

    Home of Guiding HandsEl Cajon, California, United States
    Full-time
    Quick Apply
    The House Manager (HM) works under the daily oversight of the Case Manager (CM) and is managed by the Qualified Intellectual Disability Professional (QIDP). The HM is responsible for providing daily...Show moreLast updated: 30+ days ago
    • Promoted
    Environmental Health & Safety Manager (Bilingual - Spanish preferred)

    Environmental Health & Safety Manager (Bilingual - Spanish preferred)

    MI Windows and DoorsTemecula, CA, US
    Full-time
    MITER Brands is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as ...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Entry Level - Location incentives

    Customs and Border Protection Officer - Entry Level - Location incentives

    U.S. Customs and Border ProtectionTecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show moreLast updated: 30+ days ago
    Housekeeping Team Associate

    Housekeeping Team Associate

    OTO DevelopmentPoway, California, United States, 92064
    Full-time
    We are pleased to announce a wonderful opportunity for a.What will you be doing most days?.Stock housekeeping cart with all necessary supplies to plan your day efficiently.Report room maintenance t...Show moreLast updated: 16 days ago
    • Promoted
    Rooms Manager, Tenaya Lodge at Yosemite

    Rooms Manager, Tenaya Lodge at Yosemite

    Delaware NorthSan Diego, CA, US
    Full-time +1
    Delaware North Parks and Resorts is hiring a Director of Housekeeping to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. In this role, you will lead a housekeeping team in ensuri...Show moreLast updated: 12 days ago
    Housekeeping Supervisor

    Housekeeping Supervisor

    SodexoCHULA VISTA, CA, US
    Full-time
    SHARP CHULA VISTA MEDICAL CENTER - 70488004.More details will be provided during the interview process.Working with Sodexo is more than a job. it’s a chance to be part of something greater because ...Show moreLast updated: 30+ days ago