Senior Software Engineer, Backend - Patient Identity & Privacy (New York)

Senior Software Engineer, Backend - Patient Identity & Privacy

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.

Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.

The Role

As a senior software engineer on Ro's patient identity and privacy team, you will play a crucial role in building and scaling privacy-first, compliant systems that enable personalized healthcare while safeguarding patient data. This role focuses on privacy engineering, consent management, event tracking, and first-party data governanceensuring Ro's technical foundation supports both patient trust and growth initiatives.

You'll design, build, and maintain systems that handle customer data preferences, attribution data, event pipelines, and privacy-preserving data workflows. You will work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define privacy-first solutions that balance compliance with Ro's ability to deliver great patient experiences.

This role is not focused on Identity & Access Management (IAM) but may involve working alongside IAM engineers on broader data security initiatives.

What You'll Do

Build and maintain privacy-first data systems, ensuring compliance with state and federal consumer privacy regulations.

Develop and integrate consent and preference management systems, enabling patients to control their data usage across Ro's platform.

Design and implement high-throughput, scalable, event-driven architectures for the privacy-compliant collection, processing, and distribution of first-party data.

Partner with marketing and growth teams to support digital advertising, CRM, and marketing analytics, while ensuring compliance and data security.

Implement privacy-preserving techniques, such as data anonymization, tokenization, and minimization, to reduce risk while maintaining business utility.

Work on event tracking and analytics pipelines, ensuring accurate and privacy-compliant data flows to third-party platforms (e.g., Braze, Google, Meta, Segment).

Collaborate with security and legal teams to enforce data governance, retention, and compliance policies.

What You'll Bring to the Team

5+ years of software engineering experience, with a focus on data privacy, security, or large-scale distributed systems.

Strong proficiency in Python and experience building scalable web applications.

Experience with privacy-focused data engineering, including data minimization, anonymization, and access controls.

Understanding of first-party data systems, event pipelines, and customer data platforms (CDP).

Experience integrating CRM and marketing automation tools (e.g., Braze, Iterable, Twilio, Klaviyo, Customer.io).

Familiarity with advertising attribution channels server-side tracking, and adtech integrations.

Experience in regulated industries (e.g., healthcare, fintech), where compliance and security are key factors.

Strong sense of ownership, ability to navigate ambiguity, and drive technical initiatives to completion.

We've Got You Covered

Full medical, dental, and vision insurance + OneMedical membership

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Wellbeing + Learning & Growth reimbursements

Paid parental leave + Fertility benefits

Pet insurance

Student loan refinancing

Virtual resources for mindfulness, counseling, and fitness

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

The target for this position ranges from $179,000 to $212,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.

Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro'ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).

At Ro, we believe that our diverse perspectives are our biggest strengths and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and / or any other legally protected classification protected by federal, state, or local law.