VP, Compliance Program

Compliance Management Program Leader

The leader in this role is responsible for providing leadership and direction for critical elements of Synchrony's Compliance Management Program. This leader is organized within the Compliance Program & Initiatives (CPI) team under the direction of its SVP, CPI leader and the company's SVP and Chief Compliance Officer.

Our Way of Working

We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

• Represent Compliance as a voting member on the Policy Review Group; maintain / update Compliance policies and procedures in a timely manner and in accordance with regulatory expectations
• Partner with the Legal Department, the broader Compliance organization, and impacted business stakeholders to ensure timely assessment and implementation of regulatory changes resulting from new laws / rules / regulations, regulatory guidance, industry enforcement actions and consent order analysis
• Manage the relationship with a third party vendor responsible for horizon scanning
• Coordinate monthly Compliance Sub-Committee meetings including scheduling; agenda and content preparation, including dashboards; gathering updated KRI / risk appetite / Compliance issue data, and maintain the Sub-Committee Charter
• Collaborate across Compliance to develop and schedule annual monitoring activities on the Compliance master schedule and include thematic results of monitoring within Compliance Sub-Committee reporting
• Partner with Risk Learning & Development, HR, and Risk Testing to execute the Compliance Skills Assessment
• Coordinate across Compliance for related regulatory examinations, internal audits and other supervisory activities; prepare responses pertinent to the Compliance Program and create / update or collaborate with others to obtain necessary supporting artifacts responsive to exam and / or audit requests
• Maintain Compliance 'process' records in eGRC system encompassing the above-stated activities and participate in the company's Risk & Control Self-Assessment (RCSA) to ensure periodic risk assessments of those processes; oversee the 'process universe' for Compliance to ensure it encompasses key components of the Compliance Program
• Partner with the RCSA team to ensure Compliance risk oversight subject matter experts (SMEs) are trained and participating in second line of defense credible challenge of processes with Compliance risk across the enterprise
• Coordinate bi-monthly All Compliance meetings, bi-weekly CCO coffee chats and support annual departmental goal-setting
• Maintain and update Compliance SharePoint pages / sites, organizational charts, and training / resource materials to support the Compliance organization
• Collaborate with Risk Technology to enhance and / or build necessary workflows to support the Compliance organization and partner with Compliance SMEs to understand and gather necessary business requirements, as needed
• Manage a team of compliance resources dedicated to supporting and driving enhancements as it relates to processes described in the above responsibilities

Qualifications / Requirements

Bachelor's degree or in lieu of degree and 5+ years of consumer financial services and / or internal audit experience within a consumer financial institution; in lieu of a degree 9+ years of consumer financial services and / or internal audit experience

5+ years of experience with compliance and / or risk management in consumer financial services

5+ years managing a team in compliance and / or risk management in consumer financial services

Desired Characteristics

Strategic thinker who can identify problems and / or efficiency opportunities within the Compliance Program & Initiatives team, recommend a course of action (soliciting stakeholder input as needed), and independently drive enhancements in an efficient and proactive manner

Ability to manage multiple priorities and deadlines; establish deadlines to hold self and team accountable

Ability to build strong relationships and become a trusted partner with cross-functional teams (Risk, Compliance, Legal and the first line of defense)

Strong written and verbal communication skills - attention to detail is critical; ability to synthesize complex or voluminous content into succinct, executive and Board-level messaging and presentations with senior management support

Understanding of regulatory, financial industry related guidance and best practices applicable to banking operations, effective compliance management systems, and the broader risk management framework

Experience in engaging with and presenting to SVP / EVP-level leaders and regulators

Proficient in Microsoft applications, including Excel, PowerPoint and Word; familiarity with eGRC, SharePoint, and Tableau

Understanding of how to effectively leverage artificial intelligence to drive operational efficiencies

Experience managing exempt level professionals

Experience managing people and / or leading in a matrixed environment

Certified Regulatory Compliance Manager (CRCM) or similar certification

The salary range for this position is $130,000.00 - $210,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post.

All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time.

Job Family Group : Risk Management