Head of Operations - Ecommerce Startup - Boston

Startup ResourcesBoston, MA, United States

7 hours ago

Job type

Full-time

Job description

We’re working with an early-stage, VC-backed consumer startup that is creating real-world experiences to bring people together. They’re now looking for a Head of Operations to take ownership of one of their key markets and help drive growth from the ground up.

The role

Lead operations in your city, covering partnerships, logistics, venues, customer support, and community experience
Build and manage venue and curator relationships
Launch and scale the market, delivering 15–30+ live experiences per month
Analyse data and feedback to optimise offerings
Implement growth initiatives to increase membership

What they’re looking for

1–5 years’ experience in operations, partnerships, product, customer success, or sales at a startup (ideally consumer / marketplace) OR consulting (McKinsey, PwC, Deloitte, etc.)

Strong analytical skills and data-driven decision making (SQL a plus)

Passion for in-person human connections and building communities

Entrepreneurial mindset with proven ownership and initiative

Bonus : founded a project or company in events, hospitality, consumer, fashion, or music

Experience in consumer marketplace startups such as Uber, DoorDash, Sofar Sounds

Note this is not a supply chain position.

Package

Salary : $80K–$120K

Equity : 0.05–0.1%

Must already be based in Boston or Austin (or have strong ties to the city)

Full-time | $80K–$120K + equity

No visa sponsorship available

This is an excellent opportunity for someone ambitious and hands-on who wants to shape and scale operations at an exciting early-stage startup.

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Head Of Ecommerce • Boston, MA, United States