ServiceNow Architect

Client is seeking a ServiceNow System Administrator with proven hands-on experience to assist in reviewing and tactically improving our existing ServiceNow (SNOW) instance.

This is a configuration and implementation-focused role, not a strategic advisory position.

The ideal candidate is detail-oriented, self-sufficient, and comfortable working within a mature SNOW environment to enhance existing functionality.

Key Responsibilities :

• Formal training or certification on software engineering concepts and 10+ years applied experience of expert-level ServiceNow architecture experience or completion of architecture coursework
• Certification across multiple modules of ServiceNow including IRM, ITSM, and CSM
• Expertise in one or more programming language(s)
• Advanced knowledge of software architecture, application development, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
• You will perform production support including incident resolution and troubleshooting.
• you will Configures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested Provision, install, configure, operate, and maintain the ServiceNow platform
• Someone with skillset to make changes to platform
• Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching.
• Review and improve our current production SNOW instance across core ITSM modules.
• Provide hands-on configuration and administration of :

Incident Management