Crisis Care Coordinator- LMSW, LCSW, LPC

Crisis Care Coordinator- Safety Sensitive

Job Title : Crisis Care Coordinator

Education Requirements : LMSW, LCSW, LPC

Location : Batesville, Arkansas

Department : Behavioral Health Services

Reports To : Behavioral Health Program Director

Position Summary

The Crisis Care Coordinator (CCC) is responsible for managing and coordinating the delivery of crisis intervention services via the Crisis Care Team (CCT). This role supports the Rural Health Care Services Outreach Program, aimed at improving behavioral health outcomes in rural communities in Northcentral Arkansas. The CCC will ensure that individuals in crisis receive timely, compassionate, and effective care through telehealth platforms.

Key Responsibilities

• Coordination of Crisis Services

Oversee the day-to-day operations of the Crisis Care Team (CCCT).

Manage and maintain telehealth systems used by the CCT, ensuring reliable connectivity and usability.

Collaborate with behavioral health specialists to assess client needs during crises.

Build relationships with local law enforcement, first responders, and community organizations to facilitate seamless referrals.

Track client encounters and outcomes, ensuring data accuracy and compliance with reporting requirements.

Provide ongoing training for CCT team members on evidence-based practices, including Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI).