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INFINITI Automotive Service Advisor/Consultant
INFINITI Automotive Service Advisor/ConsultantJoseph Automotive Group • Cincinnati, OH, US
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INFINITI Automotive Service Advisor / Consultant

INFINITI Automotive Service Advisor / Consultant

Joseph Automotive Group • Cincinnati, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Joseph Auto Group

Full-Time | Automotive | Service Advisor

What We’re Looking For :

Joseph Auto Group is hiring a dedicated and experienced Service Advisor / Consultant to support the daily operations of our high-performing Service Department .

If you’re experienced in Automotive Service Operations and Customer Service and want to grow with a respected and family-owned dealership group then we’d love to hear from you.

We Offer :

  • Base salary + monthly sales commission + multiple bonus opportunities
  • Medical, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Paid Vacation & Holidays
  • Employee Discounts  on vehicles, service, and parts
  • Quick onboarding and paid training
  • 5-6 day work week –  rotating Saturdays with 8 : 00am-12 : 00pm hours - closed on Sundays
  • Career growth  and internal advancement opportunities

Responsibilities :

  • Greet Customers promptly and courteously
  • Answer incoming Service calls, schedule appointments
  • Write informative and accurate work orders, including authorizations for maintenance and repairs.
  • Use Reynolds&Reynolds Ignite and DealerLogix to track and manage estimates and repairs
  • Communicate effectively with customers, technicians, co-advisors, other dealership employees / departments
  • Provide accurate estimates and recommendations
  • Follow repair process and keep customer updated throughout the service visit
  • Excellent and consistent communication is a MUST!

    • Qualifications :

  • 2+ years of experience as Service Consultant or Customer Service Representative
  • Luxury car line experience preferred, not required
  • Reynolds & Reynolds Ignite  experience is a plus
  • Excellent customer service, communication, and organizational skills
  • High attention to detail with a focus on safety and quality
  • Valid driver’s license and clean driving record

    • About Joseph Auto Group :

    With over 20 locations and 17 top automotive brands,  Joseph Auto Group  is one of the leading dealership groups in the Cincinnati and Northern Kentucky region. Family-owned and community-driven, we’re committed to excellence and growing leaders from within. Apply now to take the next step in your  Service Advisor career  with a company that values its people.

    Joseph Auto Group is an Equal Opportunity Employer.

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    Automotive Service • Cincinnati, OH, US