Studio Manager

Job Description

Job Description

The Studio Manager is responsible for overseeing the studio to ensure it is well-maintained and that customer service standards are upheld to YogaSix standards. He / she will oversee all aspects of studio functionality including Sales and Operations as well as the direct supervision of Wellness Advisors and Teachers.  He / she must be team-oriented and have a drive and passion for sales and service.

REQUIREMENTS : ​

• 2+ years of retail / service sales or fitness sales experience
• Experience supervising people successfully
• Proven experience in generating and following up on leads
• Confident in generating personal sales and training Wellness Advisors in sales
• Ability to manage and drive all revenue streams : memberships, retail, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Strong customer service skills
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Ability to stay calm at all times and act respectfully and professionally
• Proficient with PC / Mac computers and Studio or gym software

DUTIES :

COMPENSATION & BENEFITS :

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