Client Service Representative

Full-Time Client Service Representative (CSR) at VCA Advanced Veterinary Care Center!

We are seeking a dedicated and friendly Client Service Representative (CSR) to join our front desk team! As a CSR, you will be the first point of contact for clients and their pets, ensuring a welcoming and positive experience. Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.

Key Responsibilities :

• Provide exceptional customer service in person, over the phone, and via email.
• Schedule appointments, manage patient check-ins / check-outs, and process payments.
• Educate clients on hospital services, wellness plans, and pet care.
• Maintain accurate patient records and handle administrative tasks efficiently.
• Assist in handling client concerns with professionalism and empathy.
• Work collaboratively with veterinary teams to ensure smooth hospital operations.

Qualifications & Skills :

Requirements : Excellent oral and written communication skills.

Schedule : Full-time position for Day shift. 5 x 8 hour days and rotating weekends.

Benefits of joining the VCA Team!

Apply now! If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.