Administrative Assistant

Administrative Assistant

Location : West Bend, WI (On-site)

Compensation : $22 / hr - $25 / hr

Schedule : 8-4 : 30; Full-time, 40 hours per week

About the Role

This Administrative Assistant role is a key position supporting daily office operations, customer service, and internal sales coordination. The primary responsibility is the courteous and efficient facilitation of incoming calls and visitors, along with providing administrative and departmental support across the organization.

Essential Duties & Responsibilities

• Greet visitors and manage incoming calls, routing appropriately or taking detailed messages
• Operate the office phone system and manage internal call transfers
• Respond to routine inquiries and provide general information as needed
• Sort and distribute daily inbound / outbound mail
• Support website and email lead inquiries, including assisting with parts quotes
• Assist with shipping documentation
• Provide information and support to outside sales representatives
• Monitor customer service email inboxes
• Maintain accurate and organized files per company policy
• Provide backup assistance for Sales / Order Entry functions
• Perform additional duties as assigned

Qualifications

Benefits : 401k, PTO, health / dental / vision insurance