Vice President of Operational Innovation
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
The Opportunity :
The Vice President of Operational Innovation is responsible for supporting the development, planning, and execution of the company's strategic initiatives. While this role sits in Operations, the work of this role will be cross-functional both within Operations and across Ensemble. In this role, the VP will work closely with senior leadership, department leaders, various teams, customers, and vendor partners to ultimately drive execution on high-value key strategic initiatives and projects, with a particular focus on innovative development and deployment of technology (RPA, ML, AI, and generative AI) to improve Ensemble's competitive positioning in the end-to-end revenue cycle market.
Job Competencies :
- Leadership Decision Making
- Coaching & Building Talent
- Delegation
- Leading Teams
- Executive Communication
- Program / Project Management
- Strategic Focus and Execution
Essential Job Functions :
Provide thought leadership and evaluate feasibility of potential new internal and client facing services, capabilities, and solutions; partner with internal and external subject matter experts to formulate recommendations; present analysis and recommendations to key stakeholders including COO, CEO, Executive Counsel, and Sponsors.Develop plans to execute assigned strategic initiatives and projects; collaborate with Project Management Office and other stakeholders as needed to formulate and document plans, establish success metrics, align resources, and gain commitments for executionLead project teams to drive execution of strategic initiatives and projects; coach, support, and empower teams to organize and deliver results; provide timely updates to teams and stakeholders on progress and outcomes / metrics; help remove barriers and obstacles as needed. Lead agile teams and advocate for agile best practices.Work closely with SVP, Operational Excellence + Innovation, COO and other senior business leaders to support the cost-effective scaling of the operational infrastructure and operational improvement initiativesIdentify and pursue opportunities to improve cross-functional coordination, structure, processes and reporting; broker positive relationships throughout the organization and help drive speed to value. Monitor product performance and drive continuous improvementStrong leadership and communications, Excellent organizational and time management, Deep understanding of operations, Ability to solve complex problems and pivot quickly based on feedback, Strong analytical skills and data-driven decision-making abilitiesSupport leadership team in creating content and crafting messaging for key meetings, including strategic planning sessions, monthly management reviews and sponsor meetings, ensuring content is clearly communicated, accurate, consistent and articulates a cohesive story.Join an award-winning company :
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include :
Associate Benefits We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
