Operations - Manager in Training

Job Overview

EoS Fitness is seeking a motivated and customer-focused leader for the Manager in Training (MIT) role. This program will help you develop the skills, knowledge, and experience needed to lead and manage in the fitness environment. While this role will not have direct reports, it will prepare you for leadership responsibilities. The MIT will work closely with the Regional Manager, District Manager, and Gym Managers, influencing KPIs but as this role is not assigned to a specific gym location during the program, the MIT will not be accountable for monthly KPIs. The role is developmental, not eligible for management bonuses but allows commissions for assignments. Duties may vary based on gym management's needs.

Department

Operations

Job Duties and Responsibilities

• Participate in a structured onboarding program (up to 6 weeks for external candidates and 4 weeks for internal candidates) focused on Operations leadership development.
• Gain hands-on experience in gym operations, including scheduling, reporting and data analysis, prioritizing and planning daily activities, and ensuring equipment and cleanliness standards are consistently met.
• Oversee the Service team as well as day-to-day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym.
• Shadow gym managers to learn day-to-day leadership practices and oversee team collaborations.
• Provide assistance to members' requests and inquiries and perform various administrative duties as required.
• Assist in ensuring operational excellence and customer service by upholding company standards.
• Support sales initiatives, including membership sales, upselling, and achieving KPIs.
• Potentially step into acting managerial roles for a day or shift under supervision, as part of hands-on learning.

Qualifications and Requirements

Benefits and Perks

Job Type

Salaried, Exempt

Equal Opportunity

EoS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

Seniority level

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