Customer Account Representative

Job Description

Job Description

We are seeking a Customer Account Representative who is dedicated, detail-oriented, and passionate about providing outstanding client support. In this role, you will be responsible for managing client accounts, ensuring satisfaction, and building strong long-term relationships. You will serve as a key point of contact between our clients and internal departments, ensuring their needs are consistently met with precision and professionalism.

Responsibilities

Maintain regular communication with clients to understand their needs and provide timely assistance.

Manage account information, documentation, and service updates accurately.

Coordinate with internal teams to ensure client requests and concerns are addressed efficiently.

Monitor account performance and identify opportunities for improvement.

Provide clients with accurate information and support regarding products and services.

Uphold company standards by ensuring each client interaction reflects our brand values and commitment to excellence.

Qualifications

Qualifications

Excellent communication and interpersonal skills.

Strong organizational abilities and attention to detail.

Ability to multitask, prioritize, and manage time effectively.

Professional demeanor with a focus on customer satisfaction and long-term relationship building.

Proficiency in basic office software and customer management systems

Additional Information

Benefits

Competitive annual salary : $62,000 – $66,000 .

Opportunities for professional growth and career advancement.

Supportive and collaborative work environment.

Comprehensive training and skill-development programs.

Full-time position with performance-based incentives.