Billing SpecialistCrouch Staffing Solutions, Inc. • Waco, TX, US
Billing Specialist
Crouch Staffing Solutions, Inc. • Waco, TX, US
11 days ago
Job type
- Full-time
Job descriptionAccurately process remittances, apply or refund premiums, and ensure compliance with standard turnaround times. Customer Service : Research and resolve complex billing issues, including payment histories, audits, collections, and system demonstrations. Discrepancy Resolution : Ledger Maintenance : Collections & Account Management : Issue late notices and coordinate outreach efforts to recover outstanding balances. Operational & Departmental Support : Collaborate with internal teams for policy transactions and IT system enhancements. Participate in special projects to support company objectives. Experience in banking, finance, or accounting with a strong understanding of debits, credits, and reconciliations. Strong written and verbal communication skills for effective client and team interactions. Proficiency in Microsoft Excel and general computer applications. Excellent attention to detail with strong analytical and problem-solving abilities. Ability to multitask, prioritize workloads, and meet deadlines while maintaining accuracy. Self-motivated with the ability to work both independently and as part of a collaborative team. Thrives in a fast-paced, dynamic environment.
Job Description
Job Description
Job Title : Billing & Reconciliation Specialist
Job Location : Waco, TX
Work Hours : Monday-Friday, 8 : 15 AM to 4 : 30 PM (36.25 hours)
Pay : $18.00 / hr to start
Position Overview :
Crouch Staffing Solutions, Inc. is seeking a detail-oriented and proactive Billing & Reconciliation Specialist to manage premium application, billing reconciliation, and customer service for employer clients and individual policy owners. This role serves as the primary point of contact for employer clients, handling all billing-related inquiries, collections, audits, and payment processing while ensuring seamless coordination with other departments.
Key Responsibilities :
- Billing & Reconciliation :
Generate and distribute billing statements to employer clients and third-party administrators (TPAs).
Provide prompt and thorough support to clients and agents via phone and email regarding billing inquiries.
Proactively communicate with clients about billing changes and variances, ensuring timely resolution and transparency.
Monitor suspense balances and process weekly reports to clear outstanding ledger debits and credits while ensuring compliance with department policies.
Conduct regular account maintenance, including past-due payment follow-ups and group clean-ups.
Assist with workload distribution, generate reports, and manage electronic files.
Qualifications & Skills :
If you are a highly organized professional with a keen eye for financial accuracy and a passion for exceptional client service, we encourage you to apply!
Please apply at www.crouchstaffing.com
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Billing Specialist • Waco, TX, US
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