Sales Coordinator

Company Overview
Broadata Communications, Inc. (BCI) is a privately held California-based company and a recognized leader in developing innovative, market-driven solutions for transmitting digital multimedia—video, audio, and data—over fiber. Our customers include global leaders across entertainment, broadcast, medical, professional A/V, education, government, military, transportation, and more.

Job Summary
We are seeking a motivated and detail-oriented Sales Coordinator to support our growing sales team. This role is essential in driving operational efficiency, supporting inside sales activities, and ensuring seamless communication across departments. The ideal candidate is highly organized, proactive, entrepreneurial, and able to manage multiple priorities independently.
Key responsibilities include managing backorders, coordinating weekly pipeline and open-order reviews, tracking sales performance metrics, and collaborating with internal teams to ensure timely order fulfillment.
This is a hands-on, on-site position (not remote).

Key Responsibilities

• Collaborate with internal departments (Production, Shipping, Engineering, etc.) to ensure customer expectations are met.
• Build and maintain strong customer relationships to support communication and growth.
• Anticipate issues and proactively resolve or escalate as needed.
• Support the sales team with administrative tasks, proposal preparation, and client communications.
• Manage the full order process, including order entry, confirmation, pricing verification, revisions, and delivery timelines.
• Assist in organizing sales meetings, presentations, and client events.
• Prepare sales reports, track performance metrics, and provide insights to support decision-making.
• Perform additional duties as assigned by management.

Education & Experience

• High School Diploma required; Associate or Bachelor’s degree preferred (or equivalent technical sales experience).
• 2+ years of experience in sales development, inside sales, or related roles.
• Strong understanding of customer service principles, including needs assessment and quality standards.
• Proven ability to take initiative and drive tasks to completion.
• CRM experience preferred.
• Proficiency in Microsoft Excel (VLOOKUP, PivotTables required).

Skills & Abilities

• Self-starter who can work independently or collaboratively.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and meet strict deadlines.
• Adaptable, proactive, and eager to learn new methods and tools.
• Thrives in a fast-paced, high-growth, entrepreneurial environment.
• Strong team player with the ability to build relationships across the organization.
• Able to work with minimal supervision and occasionally extended hours as needed.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match (100% of the first 4% of eligible compensation)
• Flexible Spending Account (FSA)
• 2 weeks paid vacation
• 1 week paid sick leave
• 10 company holidays
• Voluntary life insurance

Salary Range
$50,000 – $65,000 annual base salary

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