Orthodontic Office Assistant Manager

Hero Practice ServicesLakewood, CO , US

30+ days ago

Job type

Full-time

Job description

Location : Lakewood, CO

Pay Range : From $ per Hour for “Entry-Level” and up to $ per Hour for Very Experienced, Well-Qualified Professionals

Job Profile : Orthodontic Office Assistant Manager

Overview :

Hero Practice Services is seeking an Orthodontic Office Assistant Manager, to increase practice production and profitability by optimizing patient flow, delivering outstanding customer service, and increasing patient satisfaction

Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped millions of children and young people gain access to the care they need since 2006. Working at Hero is both a career and a calling … join us, BE A HERO!

The Opportunity :

This role has the unique opportunity to support the Heroes who actively serve the children and young people in our communities by improving their overall health and well-being.

You will be responsible for the following :

Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets, submitting payroll, and supervising front desk staff.
Understand, monitor, and ensure effective execution of all policies and procedures by completing administrative tasks correctly and on time
Collaborate with others to provide high-quality care and experience for our patients and their families
Ensure smooth patient flow while multitasking and taking the initiative
Maintain a clean, sterile, and patient-centric working environment.
Maintain strict compliance with State, Federal, and other regulations, (, OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook).

You will be required to possess the following :

High school diploma or GED

At least one year of administrative experience, previous experience in orthodontic practice is a plus

Identify issues and resolve problems in a timely manner; use reason even when dealing with emotional topics using strong interpersonal skills

Preferred knowledge of Dolphin Database, UKG Application Preview Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, and must be proficient at using Microsoft Word and Excel

Strong interpersonal skills and the desire for professional growth.

Be organized and possess a superior knowledge of orthodontics.

Your Compensation and Benefits will include the following :

Monthly Bonus Plan.

Medical, Dental, Vision, Retirement Savings Plan, Disability and much more!

Professional Advancement Opportunities in an established, growing health care group.

Physical Requirements

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.