Project Manager (Patient Access Contact Center)

Project Manager

The Project Manager will lead cross-functional projects spanning patient access, digital scheduling strategy, and enterprise spread initiatives. This role goes beyond PACC (contact center) to support organizational goals that require structured project leadership, change management, and operational translation across multiple teams. The PM ensures requirements are gathered once, communicated consistently, and translated effectively into build and execution by technical teams.

Core Responsibilities

• Cross-Functional Facilitation
• Strong Project Management Experience
• Translation of Requirements
• Change Management
• Adaptability & Resilience
• Go-Live & Implementation Support
• Stakeholder Communication

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements