Job Description
Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
Provide care management services to homeless or at-risk of homelessness consumers with severe and persistent mental illness and other team consumers.
Job Title : Care Manager I, Homeless Services (Nashville, TN)
Schedule : Mon-Fri, 8 : 00am-4 : 30pm
Salary : $43,000 (base pay) with additional incentive for language skills and behavioral health experience. Mileage reimbursement available.
JOB SUMMARY : Provide care management services to homeless or at-risk of homelessness consumers with severe and persistent mental illness and other team consumers.
RESPONSIBILITIES :
Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.Assist with referral and linkage to community resources and advocate for consumers whenever necessary.Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.Ensure efficient transition of consumers when needed within the Agency and the community.Meet productivity standards as indicated in the Policies and Procedures.Meet regularly with Care Management Supervisor (individual and group).Attend and facilitate morning and weekly team meetings as scheduled. Follow-up with the plan(s) developed in each meeting.Facilitate education of consumer and / or involved collaterals to psychiatric diagnosis and appropriate treatment options.Respond to urgent / crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventionsDevelop and maintain relationships within family unit and friends.Ensure timely and appropriate documentation as required by the Agency.Develop and maintain community relations through prompt follow through with contacts.Work within team environment agency-wide and in partnerships with homeless site staff.Responsible for attending all PATH required trainings.Participate in community coordinated events, campaigns, and initiatives as deemed appropriate by Program Manager.All duties associated with Care Manager I.REQUIREMENTS :
Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field required.Candidates with a bachelor’s degree in criminal justice must have fifteen college level semester hours of coursework in behavioral health.Valid Tennessee Driver’s LicenseAcceptable Motor Vehicle Report (MVR)Acceptable Criminal Background InvestigationPersonal Automobile InsuranceABOUT YOU : Team Oriented
Attend team meetingsParticipate in team meetingsAssist other care managers as neededAware of the role they play on the teamCan diffuse even high-tension situations comfortablyRecovery Focused
Individualized service plansProgress notes reflect quality serviceAll domains are addressed with each consumer as neededUtilization of natural supports within the communityTolerance / patience to work through barriersSide by side philosophyCM is in the home regularlyTime Management / Organization
Meet deadlinesPrepared for meetingsAssessments and service plans are completed timelyProgress notes are entered timelyPlan for time offPrioritize wellSelf-DisciplinedFlexibleIntegrity and Trust
HonestyProfessionalismDependabilityStrong follow-throughApproachability
Engagement skillsCrisis management skillsAbility to give and accept feedbackAbility to work with other departmentsUnderstanding and empatheticGood listenerJoint Commission Competencies :
Demonstrates effective communication skills with primary age group(s) : AdultsDemonstrates effective communication skills with family members or other collateral contacts involved in consumer care.Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care.Progress notes are timely, thorough, and follows best practice.Documentation is clearly linked to care plan goals.Treatment plans contain clear, measurable goals / training steps that are relevant to the consumers unique needs.Assessments completed timely and accurately as applicable (examples include : PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity).Maintains professionalism within meetings and when representing the agency in the community.Advocates for consumer needs to improve or maximize their daily functioning.Demonstrates effective communication skills with supervisor, team members and other agency employees.BENEFITS : Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available :
Medical, Dental, & Vision Insurance / Prescription Drug CoverageHealth Savings AccountPaid Paternity and Maternity LeaveBasic Life and AD&D InsuranceShort- & Long-Term Disability and Supplemental Life InsuranceCancer Insurance, Accident Insurance, and Critical Illness InsurancePet InsuranceLicense renewal reimbursement403b - Retirement PlanCalm App for medication and generous EAP resources availableGym membership discountPublic Service Loan Forgiveness (PSLF) and HRSA eligible sites available12 Paid Holidays and generous PTOMental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.