Remote Telephonic Case Manager RN - Medical Oncology

Optum is a global organization committed to delivering innovative care powered by technology, helping millions of individuals lead healthier lives. Join us to make a meaningful impact on health outcomes and contribute to advancing health equity on a global scale. You will be part of a diverse culture, supported by talented professionals, comprehensive benefits, and ample career development opportunities. Start Caring. Connecting. Growing together.

As a Remote Telephonic Case Manager RN specializing in Medical Oncology, you will play a crucial role in providing exceptional patient care and effective career opportunities. Your impact will reach beyond individual patients, positively affecting communities for years to come. If you are ready for a transformative career path, apply today!

Position Overview :

The Telephonic Case Manager RN - Medical Oncology is responsible for assessing, planning, implementing, coordinating, monitoring, and evaluating the continuum of care. This includes clinical operations and medical management activities such as case management and consulting for medical management.

Work Schedule :

This is a full-time position, Monday - Friday, from 8 am to 5 pm in your time zone, with the flexibility to work remotely.

Primary Responsibilities :

• Conduct outbound calls and receive inbound calls to evaluate members' current health status.
• Identify and address gaps or barriers in treatment plans.
• Offer patient education to empower self-management.
• Facilitate referrals to external resources.
• Ensure continuity of quality care through effective communication with members.
• Assist members with educational resources, medication reviews, and referrals to services such as Home Health Aides or Meals on Wheels.

This role operates in a high-volume, customer service environment, requiring efficiency, productivity, and thoroughness in member interactions. Strong computer and software navigation skills are essential, along with a patient-centered and adaptable approach.

You will be recognized and rewarded for your outstanding performance, all while being guided towards success in your role and opportunities for advancement within the organization.

Required Qualifications :

Preferred Qualifications :

All employees working remotely must adhere to UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people lead healthier lives and enhance the effectiveness of the health system for everyone. We believe that every individual deserves the opportunity to achieve optimal health, regardless of race, gender, sexuality, age, location, or income. We are dedicated to addressing barriers to good health, particularly among historically marginalized and underserved populations.

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to protected characteristics.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before starting employment.