Billing Specialist

Billing Specialist

We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What's more, you'll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you'll have the power to make it happen. You'll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers' lives.

What You'll Do:

The Billing Specialist is responsible for billing claims to appropriate primary insurance companies (as well as secondary/tertiary on an as need basis) or governmental institutions.

Candidates must be located in Eastern Time (EST) to support team collaboration and business hours.

As a Billing Specialist, you will be responsible for:

• Determine primary and secondary insurance company responsibility
• Review client charts to ensure accurate documentation and insurance provider responsibility
• Push charts from funding system into billing system
• Prepare and submit claims for portal, paper, and electronic processing to insurance companies or governmental institutions
• Balance daily batches and run needed reports
• Print and scan proof of deliveries for each claim
• Follow up on previously billed claims as required by departmental need
• Investigate and resolve billing errors and issues; rebill claims when necessary
• Contact insurances for billing assistance and claim resolution
• Work with collectors, cash posters, and funding team when issues arise
• Alert the Manager of Funded Billing & Cash Posting of potential billing/collection issues
• Update account notes to document billing actions and expected outcomes
• Research and stay abreast of state, federal, and third-party funding regulations for assigned accounts ensuring billing and payment practices comply with third party payer requirements
• Act as a back-up to primary, secondary, and other billers
• Properly document processes so that others can reperform them
• Provide training to others in the organization to help educate employees on the billing process
• Perform various other tasks as assigned

Minimum Qualifications:

• High School Diploma
• 2 or more years medical billing experience
• Knowledge of how payments are processed by insurance companies and an understanding of contractual adjustments and refunds preferred
• Knowledge of medical insurance claims procedures and documentation preferred

What You'll Bring:

• Strong interpersonal and customer service skills
• Verbal communication skills
• Teaming skills
• Proficient in MS Office Word, Excel and Outlook
• Able to research medical billing information via the internet
• Able to work in and learn multiple systems as well as easily transition from one system to the next throughout the day
• Basic data entry and word processing skills
• Apply independent judgment and manage confidential information
• Ability to gather data and summarize information
• Record management
• Time management skills
• Ability to work at a desk for a prolonged period of time
• Ability to work with interruptions in a fast-paced environment

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we'd love to hear from you.