Customer Success Consultant

A company is looking for a Customer Success Consultant to ensure a successful client experience through collaboration and communication.

Key Responsibilities

Maintain and manage relationships with multiple clients

Collaborate with internal teams to ensure client satisfaction and facilitate project timelines

Identify upsell opportunities and provide high-quality customer service by resolving issues efficiently

Required Qualifications, Training, and Education

Bachelor's Degree or equivalent preferred

4+ years of client / account management or related experience

General understanding of project management procedures

Proficient in Microsoft Word, Outlook, and Excel