Talent.com
Relationship Banking Associate
Relationship Banking AssociateNBT Bank • Norwich, CT, US
Relationship Banking Associate

Relationship Banking Associate

NBT Bank • Norwich, CT, US
9 days ago
Job type
  • Full-time
  • Part-time
Job description

Relationship Banking Associate

The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.

Education and Experience :

  • High School Diploma or Equivalent
  • Minimum one year experience in related banking positions or equivalent sales / customer service experience

Skills and Abilities :

  • Excellent listening & communication skills
  • Ability to approach, identify and have conversations with customers and identify needs and opportunities
  • Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
  • Ability to function in a fast paced, ever-changing environment
  • Ability to work well with people as a team
  • Proficient computer skills
  • Tasks Performed :

  • 65% Processes routine transactions and associated general customer and account servicing duties with a high level of accuracy and efficiency including but not limited to routine and non-routine teller transactions in accordance with policy and procedures. Performs various administrative duties as assigned including maintaining records, preparing a variety of forms & reports and daily vault balancing. Engages in referral and relationship management in accordance with established objectives and goals. Provides support for new deposit account opening as required. Will adhere to security measures and controls to minimize any potential losses to the company.
  • 25% Identify customer opportunities through interactive and consultative conversations to assess and address the needs of the customer. Provides services to customers, including but not limited to basic deposit account opening and referring customers to the appropriate business partners when necessary. Conducts sales and service calls to existing and potential customers to ensure existing customer needs are met and to prospect new sales leads. Take ownership to resolve customer issues and complaints while delivering a high level of responsiveness. Ensure fulfillment and customer satisfaction through direct personal action and enlist additional support to handle the customer's need in a timely manner.
  • 5% Participates in community events that support efforts with the Community Reinvestment Act CRA.
  • 5% Performs other duties as assigned and required.
  • Physical Requirements :

  • Communicate effectively with internal and / or external customers
  • Stationary 50% of time
  • Move about within or between locations
  • Bend, Twist, Crouch, Squat
  • Move Objects to Maximum 20 lbs
  • Why Work at NBT

    At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community because your success drives our success.

    Wellbeing

    At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

    Community Involvement

    NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

    Culture

    NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

    Career Development

    Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

    Total Rewards

    NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives ensuring you feel valued every step of the way.

    Business Stability

    NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

    Benefits for Full-Time Employees

  • Generous Paid Time Off : At least 22 days annually, prorated in the year of hire.
  • Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage : Ensuring your overall health and well-being.
  • Flexible Spending Accounts : For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits : Including hospital, accident, and critical illness coverage.
  • Retirement Plans : Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance : Supporting your growing family.
  • Tuition Reimbursement : Invest in your education and career growth.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Financial and Banking Services : Various benefits and financial planning assistance.
  • Benefits for Part-Time Employees Working 20+ Hours / Week

  • Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Generous Parental Leave : Six weeks of paid leave at 100% of your salary.
  • Benefits for All Part-Time Employees

  • Retirement Plans : Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future.
  • Paid Sick and Safe Leave : For your health and safety.
  • Employee Assistance Program (EAP) : Access to support and resources.
  • Financial and Banking Services : Various benefits and financial planning assistance.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

    Create a job alert for this search

    Relationship Associate • Norwich, CT, US

    Related jobs
    Float Relationship Banker

    Float Relationship Banker

    BankTalent HQ • Whitinsville, MA, United States
    Full-time
    We have a Unique opportunity to join our team as a full-time Float Relationship Banker based out of our Whitinsville Main Office Branch. We are group of talented, professional individuals passionate...Show more
    Last updated: 30+ days ago • Promoted
    Relationship Banking Supervisor

    Relationship Banking Supervisor

    BankTalent HQ • Douglas, MA, United States
    Full-time
    We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our DouglasBranch. We are group of talented, professional individuals passionate about su...Show more
    Last updated: 30+ days ago • Promoted
    Mobile Associate - Retail Sales

    Mobile Associate - Retail Sales

    T-Mobile USA, Inc. • North Windham, CT, United States
    Full-time +1
    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation pack...Show more
    Last updated: 30+ days ago • Promoted
    Relationship Banker - Providence-Brockton Market

    Relationship Banker - Providence-Brockton Market

    Bank of America • Greenville, RI, US
    Full-time
    Bank of America Financial Services Representative.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by drivi...Show more
    Last updated: 22 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Marshalls • Old Saybrook, CT, US
    Full-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritize...Show more
    Last updated: 28 days ago • Promoted
    Direct Support Associate

    Direct Support Associate

    Mosaic • Hadlyme, CT, US
    Full-time
    If making a positive impact in the lives of others is always on your to-do list you'll LOVE working with a team that puts people first. As a DSP, you will provide support and guidance to people s...Show more
    Last updated: 3 days ago • Promoted
    LEAD SALES ASSOCIATE-PT in COVENTRY, RI S24787

    LEAD SALES ASSOCIATE-PT in COVENTRY, RI S24787

    Dollar General • Coventry, Rhode Island, United States
    Part-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 30+ days ago • Promoted
    Licensed Marriage and Family Therapist (LMFT)

    Licensed Marriage and Family Therapist (LMFT)

    LifeStance Health • West Greenwich, RI, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show more
    Last updated: 30+ days ago • Promoted
    LEAD SALES ASSOCIATE-FT in COVENTRY, RI S24787

    LEAD SALES ASSOCIATE-FT in COVENTRY, RI S24787

    Dollar General • Coventry, Rhode Island, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 30+ days ago • Promoted
    Inside Sales Associate

    Inside Sales Associate

    Power-Flo Technologies Inc • Whitinsville, MA, US
    Full-time
    Power-Flo Technologies New England is a northeast supplier of automation, sensing, and electric heating products.We are opening a Massachusetts branch and looking for an Inside Sales Associate to j...Show more
    Last updated: 16 days ago • Promoted
    Associate Director, Housing and Residential Life Business Services

    Associate Director, Housing and Residential Life Business Services

    InsideHigherEd • Kingston, Rhode Island, United States
    Full-time
    Associate Director, Housing and Residential Life Business Services.Non-Union Non-Classified Staff.Anticipated Salary Hiring Range : $90,000 - $95,000. The search will remain open until the position h...Show more
    Last updated: 16 days ago • Promoted
    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    This website uses cookies to allow for its correct operation and the services offered. For further information, please consult ourCookiePolicy.

    Santander • Woonsocket, RI, US
    Full-time
    Consumer And Business Banking Senior Relationship Banker.Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset.Our focus...Show more
    Last updated: 30+ days ago • Promoted
    Cultivation Associate

    Cultivation Associate

    Holistic Industries • Monson, MA, United States
    Full-time
    We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring. Ensure plants thrive through tasks such as transplanting, watering, pru...Show more
    Last updated: 30+ days ago • Promoted
    Financial Planning Associate

    Financial Planning Associate

    Fidelity Investments • Smithfield, RI, United States
    Full-time
    Is it time to make new investments into your career?.Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a ...Show more
    Last updated: 2 days ago • Promoted
    Relationship Banker I Milford South Branch

    Relationship Banker I Milford South Branch

    Rockland Trust • Milford, MA, US
    Full-time
    As a Relationship Banker at Rockland Trust, you are tasked with building and fostering strong relationships that serve to deliver an energetic banking experience for both customers and colleagues.E...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Sales Associate

    Seasonal Sales Associate

    InsideHigherEd • Brown Station, Rhode Island, United States
    Part-time +1
    The Seasonal Sales Associate at the University Bookstore will greet and assist customers with book and merchandise selections. They will process sales at our point of sale terminals with an emphasis...Show more
    Last updated: 30+ days ago • Promoted
    Associate or Full Professor of Psychology & Director of Undergraduate Programs

    Associate or Full Professor of Psychology & Director of Undergraduate Programs

    InsideHigherEd • Kingston, Rhode Island, United States
    Full-time +1
    Associate or Full Professor of Psychology & Director of Undergraduate Programs.Job Description Summary, Duties and Responsibilities, Required Qualifications and Preferred Qualifications.The search ...Show more
    Last updated: 16 days ago • Promoted
    Relationship Banker - Framingham Area

    Relationship Banker - Framingham Area

    Bank of America • Milford, MA, US
    Full-time
    Bank Of America Financial Services Representative.At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by drivi...Show more
    Last updated: 30+ days ago • Promoted