Home Care Liaison

Job

Summary :

As the Home Care Clinical Liaison, you will play a pivotal role in leading our private pay growth expansion efforts throughout Southern New Hampshire. Drive revenue growth in assigned territory by acquiring new business, enhancing market share, and fostering client relationships. The role involves comprehensive account development across various healthcare sectors including Hospitals, Physicians, Post-Acute Agencies, Assisted Living Facilities, Rehabilitation Facilities, and Community-Based Partners. This position requires a proactive approach to sales, strong interpersonal skills, and the ability to navigate complex healthcare landscapes while consistently delivering results.

Essential Duties and

Responsibilities :

Conducting all aspects of the sales process from prospecting to strategic account management, assessing client needs, delivering service presentations, client / family consultations, and ensuring timely follow-up

Crafting quarterly business plans to align with growth

objectives

Meeting and surpassing admission targets as directed by Senior Leadership by achieving new revenue objectives within assigned territory

Demonstrating empathy while understanding the needs of potential clients, while effectively communicating the benefits of our non-medical home care services and addressing objections

Maintain all sales activities using CRM

software

Collaborating daily with Intake and Case Management teams to streamline care coordination and client

admissions

Adhering to established sales and marketing strategies while receiving constructive feedback for continuous enhancement

Work with sales and marketing management on initiatives focused on customer creation and relationship

building

Monitoring competitor activities and market trends to inform strategic decision- making

Representing the company as a knowledgeable resource for Home Care services in a professional

manner

Perform other duties as

assigned

Human Resources Use

Only

Created

By : S.

Dones

Effective

Date : 2 / 21 / 2023

Required Qualifications and Skills :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

3-5 years of measured success in Sales and

Marketing

Preferred experience in Home Health, Home Care or Hospice

preferred

A bachelor’s

degree or equivalent experience

Experience working with a CRM

system

A self-starter with a strong work ethic and a desire to

succeed

Strong verbal and written communication

skills

A sense of urgency to convert leads and solve complex

problems

Ability to collaborate effectively with internal and external

stakeholders

Valid drivers license and reliable

transportation

Physical

Demands :

Must remain in stationary position for long periods of time at desk or

computer

Requires occasional standing, sitting, walking; using hands to finger, handle, or feel objects, tools or controls; reaching with hands and arms; climbing stairs; hearing; talking

Work

Environment : Field / territory

based

Occasional office presence to attend scheduled and required

meetings

Collaboration with territory specific Care

Centers

HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.

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