Description :
BASIC FUNCTION : The Outreach Worker plays a vital role in engaging individuals in the community who are impacted by substance use. This position involves proactive outreach, relationship-building, and linkage to treatment services. The Outreach Worker serves as a bridge between community members and the agencys substance use disorder treatment programs, aiming to reduce barriers to care and support long-term recovery.
MAJOR DUTIES :
- Canvass, engage and be a presence in areas with a high concentration of people with substance use disorder
- Outreach new and current clients in promoting service goals and escorting clients when needed
- Communicate and build relationships with all community stakeholders
- Researches potential referring agencies and participates in preparing marketing materials.
- Contacts referring agencies and provides on-site presentations to staff about LESCs programs.
- Gives feedback and offers solutions to LESC intake staff as to referral problems that arise.
- Ensures that clients, that is, both referrals and referred individuals are satisfied by the referral process and services.
- Represents LESC at fairs, workshops, conferences, etc.
- Participates in the Utilization Review Team meetings.
- Document client engagements, area reports, and special assignments
- Drive outreach van
- Canvass for individuals with substance use disorder throughout the 5 boroughs
- Provide education about substance use disorder treatment, harm reduction, and recovery resources.
- Develop trust and rapport with individuals in the community to encourage treatment engagement.
- Conduct initial screenings and assessments to determine eligibility and appropriate level of care.
- Collaborate with clinical teams to schedule appointments, provide transportation coordination, and ensure warm handoffs to treatment providers.
- Maintain detailed and timely documentation of outreach encounters, referrals, and follow-ups.
- Build and maintain relationships with community partners, shelters, law enforcement, and health care providers to support referrals and coordinated care.
- Attend team meetings, case conferences, and training as required.
- Advocate for client needs while respecting confidentiality and professional boundaries.
- Other duties as assigned
SCHEDULE : Full Time
SALARY : $45,000 - $45,000 / year + Commission
LOCATION : New York
We offer excellent benefits including :
Generous time off that includes 4 weeks of vacationMedical, Dental, and Vision InsuranceDiscounted Commuter benefitsLife insurance & Long term disabilityEligible for Federal Student Loan Repayment ProgramTraining and other additional voluntary benefitsTo join our diverse team, please include salary requirements with your resume / application submission.
Please visit us at www.lesc.org
EEO Minorities / Women / Disabled / Vet
Requirements :
Qualifications / Educational Requirements :
High School diploma or GED requiredComputer and mobile device competentLived experience requiredCertified Recovery Peer Advocate (CRPA) preferred, not requiredValid NYS drivers license; CDL preferredCompensation details : 45000-45000 Yearly Salary
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