Tennessee Licensed Customer Service Rep

A company is looking for a Customer Service Representative to work remotely in the USA.

Key Responsibilities

Support members with their pharmacy benefit plans through inbound calls

Assist with prescription insurance, medication coverage, and mail order prescriptions

Provide solutions to simplify healthcare experiences for members

Required Qualifications

High School Diploma or equivalent experience

1+ year of experience in customer interaction (call center, retail, or similar)

Computer proficiency in Windows-based applications

Previous pharmacy call center experience preferred (3 years)

6+ months of healthcare experience preferred