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Assistant Service Manager

Assistant Service Manager

Wilkins RVChurchville, NY, US
30+ days ago
Job type
  • Full-time
Job description

Assistance Service Manager

We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything!

Salary Range : $65,000.00 - $85,000.00 Annually.

Eligible for profit-sharing.

Benefits :

  • Medical / Dental / Vision Insurance
  • 401K / 401K Matching Program
  • PTO / Sick Time
  • Voluntary Benefit Program
  • Employee Referral Program
  • Employee Discount
  • RV Borrowing Program

Job Responsibilities :

  • This position oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill.
  • Greets, establishes, and maintains a positive rapport with customers.
  • Assists customers in determining needs; promotes our products, accordingly.
  • Estimates cost of repair and prepares itemized service order.
  • Initiates service orders, secures customer's signature, and closes when completed.
  • Develops a keen understanding of all of our products and services.
  • Understands effective service sales processes and actively seeks sales opportunities.
  • Maintains good communication with customer and follows up after work is completed to ensure satisfaction.
  • Understands customer's needs, committed to exceed customer expectations every day.
  • Complies with all company policies and procedures.

    • Requirements :

  • 2 years' experience in a management position is preferred but not required.
  • Strong communication skills
  • Positive attitude
  • Strong work ethic
  • Ability to work effectively in a team leadership setting.

    • #1 RV Dealer in New York

    Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

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    Assistant Service Manager • Churchville, NY, US