Collections Specialist

Title : Collections Specialist

Reports to : Director of Revenue Cycle Management

FLSA Status : Non-Exempt

Personnel Supervised : None

POSITION SUMMARY :

• Must be able to Communicate clearly and concisely, orally and in writing while maintaining a high level of Confidentiality. Must have the ability to use the computer and ability to work independently to accomplish assigned work in a timely manner. Must be able to have communication with staff and the public, both in person and over the phone, in a tactful manner and under difficult situations with an understanding and carrying manner. Must be comfortable requesting payment and making arrangements with patients regarding balances on their accounts.

MINIMAL QUALIFICATIONS :

RESPONSIBILTIES AND PERFORMANCE EXPECTATIONS include, but are not limited to, the following :

BENEFITS : Competitive Salary

Federal Student Loan Forgiveness :

PSLF - 10-year commitment, 120 loan payments and at the end of the commitment, the remaining loan is forgiven

Excellent medical, dental, vision, and pharmacy benefits

Employer Paid Long-Term Disability Insurance

Employer Paid Life Insurance equivalent to 1x your annual salary

Voluntary Short-Term Disability, additional Life and Dependent Life Insurance are available

Malpractice Insurance

Paid Time Off (PTO) - 4.4 weeks per year pro-rated

Holidays (9.5 paid holidays per year)

Paid Birthday Holiday

CME Reimbursement

401k Retirement Plan after 1 year of service (w / matching contributions)

Staff productivity is recognized and rewarded

PHYSICAL REQUIREMENTS :

American with Disabilities Act (ADA) Statement : External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.