Program Manager
Remote : Yes
Core responsibilities include :
- Request Intake & Triage :
Act as the central point of contact for all incoming NPI capacity requests from various engineering teams.
Manage prioritize and triage the request queue.Demand & Forecast Management :Create update and manage all NPI-related demand entries within the Horizon planning tool.
Ensure all entries are accurate and up-to-date to maintain high forecast accuracy.Reservation Lifecycle Management :Create modify and track all Extended Reservations (ExRs) required for NPI development and testing.
Manage the process inputs required for ExR generation (e.g. from the OCCP tool).Coordination & Issue Resolution :Serve as the first point of contact for cross-functional partners to debug and resolve common ExR fulfillment issues.
Investigate and resolve standard operational problems.Escalation Management :Identify and escalate complex systemic or non-standard issues to the internal FTE TPM lead for resolution.
Key Deliverables & Outcomes
The success of this engagement will be measured by the following outcomes :
Accurate Data : All NPI demand entries in the Horizon tool are accurately maintained.Timely Fulfillment : All incoming capacity and ExR requests are processed modified or triaged within the defined service-level agreement (SLA).Operational Excellence : All tasks are performed consistently according to documented processes.Clear Triage : All fulfillment issues are either resolved directly or escalated appropriately to the correct internal owner.Required Qualifications
We require a candidate with the following skills :
Proven experience in program or project management ideally in a technical engineering or supply chain environment.Exceptional organizational skills and high attention to detail.Demonstrated ability to execute highly repeatable process-driven tasks with accuracy and consistency.Strong communication and coordination skills for managing multiple cross-functional stakeholders.Experience with capacity planning resource management or ticketing / planning tools is highly preferred.Key Skills
Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Employment Type : Full Time
Experience : years
Vacancy : 1