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User Experience Researcher

User Experience Researcher

Genesis10Illinois, IL
30+ days ago
Job description

Genesis10 is currently seeking a User Experience Researcher for a contract lasting through 08 / 29 / 2025 working with an insurance company in Milwaukee, WI. Remote Opportunity

Description :

This posting is for more of a Generalist. Need to have experience working with UX Designers and conducting research across all stages of human-centered design or the product development lifecycle.

Responsibilities :

  • Interface with product, design, and development teams to raise awareness of user needs, pain points, and behaviors
  • Understand stakeholder research needs and identify the right research methodologies to address them
  • Fully execute research projects from initial kick off, to fielding / interviewing, to sharing findings as a primary researcher
  • Develop UX Research artifacts including proposals, moderator's guides, and results summaries
  • Synthesize research findings elegantly and efficiently
  • Identify unmet research opportunities that can add value and efficiently execute them
  • Recruit and maintain lists of targeted research participants from internal and external sources
  • Serve as a source of user knowledge for the organization

Qualifications :

  • 2+ years of experience conducting formal research
  • Master's Degree or higher in HCI, psychology, human factors, social science, or a related field
  • Practical knowledge of qualitative and quantitative research techniques like contextual inquiry, usability testing, competitive benchmarking, interviews, focus groups, and surveys
  • An obsession with understanding how to make amazing experiences for human beings
  • Experience with UX Research tools like the OptimalSort, UserZoom, UserTesting.com, or other tools
  • Experience with Qualtrics, SurveyMonkey, or other survey platforms
  • Willingness to challenge the status quo when it comes to addressing the needs of users
  • Enthusiasm in ambiguity and uncertainty
  • Comfort operating autonomously

    • Nice To Have

  • UX research experience with employees; experience researching self-service designs and solutions;

    • Genesis10 provides Medical, Vision, Dental, 401(k), Health Savings Account, Commuter Benefits (Dallas, NYC, SF), Sick Pay (for applicable states / municipalities), Voluntary Hospital Indemnity (Critical Illness & Accident), & Group Term Life Insurance.

    Hourly pay range : / hr. No bonuses, no commission, no additional comp.

    For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk

    you through the unique benefits offered for that particular client.

    Benefits of Working with Genesis10 :

  • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
  • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively

    • with Genesis10 for years.

  • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
  • Behavioral Health Platform
  • Medical, Dental, Vision
  • Health Savings Account
  • Voluntary Hospital Indemnity (Critical Illness & Accident)
  • Voluntary Term Life Insurance
  • 401K
  • Sick Pay (for applicable states / municipalities)
  • Commuter Benefits (Dallas, NYC, SF)
  • Remote opportunities available