Business Operations Analyst II

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need-to-achieve to join our team as we embark on the next chapter of our story.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

Key Responsibilities :

Develop recommendations for continuous improvement for field management, executives, and partners

Assess business operations and analyze upstream changes’ impacts on operations

Conduct data analysis to enhance efficiency, customer experience, and quality

Solve problems and meet goals with critical thinking and innovative approaches

Foster engagement and excitement around initiatives during presentations

Provide reports and updates to executives and partners across sites

This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.

Skills, Experience and Requirements

Education and Experience :

Bachelor's degree (B.A.) from four-year college or university

1-3 years of experience; or equivalent combination of education and experience

Skills :

Excellent verbal and written communication skills and the ability to communicate complex data clearly and concisely to executives

Experience manipulating large datasets in a business environment required

Experience translating data to actionable insights required

Advanced knowledge of Microsoft Office or Google Suite, including high level formulas and linking of files

Embrace the Adventure; Willing to take risks, try innovative approaches, being adaptable to change, and learn from failures

Demonstrate Curiosity; Strong desire to learn and add value to all aspects of the Dish business

Visa sponsorship not available for this role

Salary Ranges

Compensation : $63,150.00 / Year - $90,000.00 / Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here : DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance / graduation from your application documents before submission and throughout our interview process.