Inside Sales - Print Industry Experience Required

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company Overview :

PIP Marketing, Signs, Print, locally owned and nationally recognized Printing, Signage and Marketing Services company in Livingston, NJ is looking for an experienced Inside Sales - Customer Service Representative .

We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.

We work with a dynamic and interesting client base with state-of-the-art tools and technologies. We focus on putting our energy towards creating a remarkably unparalleled experience for every customer.

Job Summary :

This dual role is critical to overall growth and daily operations and is a very diverse and rewarding opportunity for the right person. Your responsibilities will include both sales efforts, including proactive communication with customers and prospects (follow-up and satisfaction calls, dormant account calls, marketing list verification, etc.), and customer service efforts, such as helping phone and walk-in customers, supporting outside sales team, writing up estimates and orders, and ensuring all information is communicated to the production team.

Responsibility Overview :

• Provide service to customers in our office, over the telephone, and by email.
• Help the customer and prospects by identifying their requirements and providing the services and products that best meet their needs.
• Show expertise by communicating with the customer about our products, services, and capabilities.
• Ensure that all their requirements are met for their unique projects.
• Follow up with leads and prospects and convert them to customers.

Skills we are looking for :

• A positive, very detailed oriented customer focused individual
• A willingness to be proactive and take action.
• Excellent communication skills (verbal & written)
• Strong computer skills
• Team player that can work with others to deliver a project on time.
• Printing and signage experience
• Understanding of direct mail and automated marketing
• Previous experience in business-to-business sales