Front of House Floor Manager

Front of House Floor Manager

Recruiting, hiring and training all front of house restaurant staff, including servers, bartenders and hosts.

Scheduling employees to ensure shifts have proper coverage.

Streamlining the restaurant processes to improve the guest experience.

Enforcing food handling regulations and other guidelines to increase guest safety.

Promoting the restaurant and finding ways to bring in more customers.

Handling customer complaints.

Completing necessary paperwork, such as printing of menus, keeping receipts, etc. and staff reports.

Creating a welcoming environment and a positive atmosphere for all staff and guests.

Leadership to guide and inspire the staff.

Understanding of how the food service industry works.

Strong organizational skills to keep things running smoothly.

Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers.

Financial knowledge to manage the budget effectively and keep the restaurant profitable.

Experience using restaurant POS software.

Customer service and interpersonal skills to create positive relationships.

Weekly updates and reporting to owners via group chat, 1 : 1 or virtually.

The Charred Oak Tavern - Middleborough, MA

57 Center St, Middleborough, MA, 02346