Service Desk Specialist

Required Skills :

• The Service Desk position provides outstanding customer service at all times.
• The service desks role is to provide technical assistance and support related to computer systems, hardware, or software.
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
• The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.
• This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team