Sales Manager

Job Description

Job Description

About us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role

We are seeking a results-oriented and motivational Sales Manager in our Call Center in Greenville, SC to lead our high-performing sales team in driving patient acquisition and service enrollments in a rapidly growing Telehealth environment. This role is responsible for managing both onsite and remote Sales Representatives, optimizing conversion workflows, and ensuring a high-quality, compliant, and customer-focused experience for prospective patients. The ideal candidate brings strong experience in call center sales leadership, preferably in healthcare, insurance, or subscription-based services, and thrives in a fast-paced, data-driven environment.

Key Responsibilities

Team Leadership & Coaching :

• Manage a team of inbound and outbound sales agents focused on converting leads into patients or subscribers
• Provide regular coaching, mentorship, and performance feedback to improve individual outcomes and team conversion rates

Sales Strategy Execution :

Performance Management :

Hiring & Training :

Technology & Tools :

Cross-Functional Collaboration :

Compliance & Quality Assurance :

Reporting & Forecasting :

Requirements

Basic Qualifications :

Preferred Qualifications :

Benefits