Customer Service Rep (02966)

Customer Service Rep

Join our dynamic team as a Customer Service Representative in Nyack, United States! We're looking for a friendly and professional individual to be the face of our company and provide exceptional service to our valued customers.

Responsibilities include :

• Responding to customer inquiries and concerns via phone, email, and in-person interactions
• Processing customer orders, returns, and exchanges efficiently and accurately
• Maintaining up-to-date knowledge of products, services, and company policies
• Collaborating with team members to ensure smooth operations and customer satisfaction
• Identifying and escalating complex issues to appropriate departments when necessary
• Maintaining accurate records of customer interactions and transactions
• Assisting in maintaining a clean and organized work environment
• Participating in ongoing training and development programs to enhance customer service skills

Qualifications include :

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and / or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.