Houseman

HOUSEMAN

• Summary of the main function / purpose of the position :

To maintain a positive and helpful attitude to Management and fellow employees. In addition, the Houseman position will encounter guests and Owners and will need to have positive guest interactions. The Houseman Associates play an important role for our home-away-from-home experience for each of our guests every day.

The Houseman will strive to excel in everything that they do, is committed to provide our Owners and Guests with the superior level of service, supporting The Culture and Vision of Excellence, Integrity and Respect.

Occasional duties or projects which may be performed at irregular intervals :

III. Accountability : Areas in which the position is accountable / responsible :

Safety : Must maintain a clean and safe work environment, reporting any safety issues to management, and comply with the Company safety guidelines and OSHA Requirements

Customer Service : Must deliver a superior level of service with a goal of exceeding owners and guest expectations.

Dept. Specific :

To ensure all Junior housemen are trained appropriately.

Educational and / or equivalence in experience requirements :

Specialized or technical educational requirements :

Certification or licensing requirements :

Specialized equipment or machines used in the course of the duties of the position.

Physical demands :

Work Environment :

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