Help Desk Technician
Smith VillageChicago, IL, United States1 day ago
Job type
- Full-time
Job descriptionWiFi technologies Relevant software, hardware and equipment Ability to work a flexible schedule including on-call hours Ability to work independently or as part of a team Some local travel required 401k with up to 4% employer contribution Health, dental, vision and life insurance as well as Flexible Spending Account Generous paid time off package and opportunity for PTO buy back Employee Assistance Program and tuition reimbursement
Salary : 55,000 (commensurate with experience)
Full-time role
Job Description :
Answers incoming help requests from staff and residents. Logs / Updates all requests in helpdesk ticketing system. Provides Tier I support and training on applications, printers and systems. Performs PC installs and maintenance under the direction of supervisor. Serves as phone system technician.
Requirements :
- Strong knowledge of MS Office applications including Word, Excel, Outlook, PowerPoint, Access and Project
- Two years help-desk support and computing experience with a high degree of fluency in computer literacy practices and procedures
- BA / BS degree in computer science or equivalent combination of work-related experience and education
- Working knowledge of :
Microsoft operating systems and LAN and WAN technologies
Full-time employee benefits include :
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Help Desk Technician • Chicago, IL, United States
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