Customer Service Representative

Customer Service Representative

Shift / Hours : Monday - Friday Pay Rate : $16 - $17 / hr. DOE Location : Fort Myers, FL Experience : 1+ Years Call Center Experience

Summary : We are hiring an engaging and solutions-focused Customer Service Representative to deliver high-quality support to our client's customers. This role involves handling inquiries, resolving issues, and processing requests to ensure excellent customer satisfaction.

Customer Service Representative Key Responsibilities :

• Answer inbound customer calls, emails, and / or chat messages promptly and courteously.
• Resolve product or service issues by clarifying the customer's complaint, determining the cause, and explaining the best solution.
• Process orders, forms, applications, and customer requests accurately.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Uphold a positive, professional, and empathetic attitude at all times.

Customer Service Representative Qualifications :

Benefits of working with PrideStaff :

PrideStaff Hiring Requirements : Must be 18+ Years Old Must be Willing to Submit to a Pre-Employment Background Check Must be Willing to Submit to a Drug Screen Must be Able to Provide Proof of Eligibility to Work in The U.S.

Compensation / Pay Rate (Up to) : $16.00 - $17.00 Per Hour