PEER NAVIGATOR

Job Description

Job Description

Description : POSITION SUMMARY

The Peer Navigator (PN) is responsible for providing information, support, referrals, and assistance to guests experiencing homelessness who come to Denver Rescue Mission (DRM) for help. This position will work under the emergency services core strategy of the Mission, supporting guests who are new to our shelters, helping them assess barriers to housing and create a pathway out of homelessness. The PN will also collaborate with community members and service providers, especially Urban Peak, St. Francis Center, and Catholic Charities to address systemic issues faced by Denver’s homeless population. This position may include evening and weekend hours, may work at all DRM locations, and may require use of a personal vehicle (mileage reimbursed with approved insurance & driving record) or public transportation.

RESPONSIBILITIES

Intake and Diversion Support Services

• Understands the philosophy of intake and diversion at DRM.
• Knows resources and social services available in the Denver area.
• Invests in building Peer Navigation relationships with guests.
• Provides SCRIBE reports, spreadsheets and statistics as requested.
• Prepares for and engages in weekly and monthly meetings as assigned by the Peer Navigator Manager.
• Assists intake coordinator(s) with homeless management information system (HMIS) intakes and follows-up with persons who request a visit with peer navigators.
• Maintains professional best practices in areas of confidentiality and professional ethics when building Peer Navigation relationships with guests.
• Engages in ongoing training as assigned by Peer Navigator Program Supervisor.
• Maintains an eagerness to enter into Peer Navigation relationships with guests, engaging with individuals who are accessing shelter and assessing their barriers to housing.
• Assists guest with tasks such as finding service locations, understanding operating hours, prioritizing service provider appointments, and understanding program eligibility.
• Helps guests locate resources that might resolve their homelessness, including walking, driving or riding the bus with them to appointments.
• Provides referrals to agencies and resources, applications and documents, or referrals to a more stable environment such as long-term beds at Samaritan House, Urban Peak, Denver Rescue Mission, and / or the St. Francis Center.
• Administrates all service records and case management records in Scribe and Clarity.

PN-Focused Programming

WORKING CONDITIONS

Requirements :

MINIMUM QUALIFICATIONS

NOTE : A limited amount of work-related travel may be required.

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.