Learning Operations Manager (Remote)

Learning Operations Manager

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery.

The Learning Operations Manager is responsible for ensuring the smooth and efficient design and delivery of impactful and competitive digital learning experiences in the higher education market. As the successful candidate, you will lead a team of seven experienced Learning Designers across the Focus disciplines of Mathematics, Statistics and Computing, partnering closely with Portfolio Management to shape strategy and achieve growth through the launch of commercially successful products. In this role, you will establish and optimize processes, tools, documentation, and training related to content design, creation, development, and delivery. You will measure portfolio content authoring and production health and collaborate cross-functionally to improve it. You will analyze course usage data and learner (and instructor) satisfaction measures to inform portfolio-level content, design plans, and priorities.

What Youll Do Here :

• Understands similarities and differences among key learning, teaching needs, and solutions across teams Disciplines and Courses, and can effectively explain or evangelize them to leadership and collaborators
• Empowers Learning Designers to compose pedagogically effective and competitively outstanding content that is in line with portfolios strategic intent
• Informs data collection needs and uses data to report on the efficacy of the content strategy. Guides your team of Learning Designers to continuously enhance the quality of the content and digital learning experiences
• Collaborates with technology team to define and deliver content authoring tools and platform capabilities in support of shared needs
• Ensures product achievements are met by managing Learning Designer workload; flags resourcing challenges for Portfolio Director / Managers and proposes alternative solutions
• Identifies problems related to content production and / or operating model and suggests improvements in processes, documentation, and training in collaboration with leaders in content production
• Stays current with EdTech trends and learning science research
• Recognizes, hires, onboards, and develops talent, advocating for and preparing them for future growth and career opportunities

Skills You Will Need Here :

Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position, you will be eligible to participate in the companys discretionary incentive bonus program. This positions bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

$88,600.00 - $115,200.00 USD