Web Analytics Manager (Englewood)

The Website Analytics Manager will own every aspect of data analytics for the Communications Team's main internal and external platforms including the intranet web site, external-facing corporate site, and video and email platforms. This position will provide high-level data analysis that translates raw data into editorial and / or design strategy. The scope of responsibilities will include working closely with leaders from the Communications team and throughout the company to present data-driven recommendations to improve user experience, determine strategy, optimize content, increase engagement and measure success.

MAJOR DUTIES AND RESPONSIBILITIES

• Lead analytics and data collection efforts for Charter Communications' internal and external news websites and other communications platforms
• Present strategic, data-driven recommendations to clients and team leaders
• Advise stakeholders from multiple business units to set benchmarks, shape content strategy, and identify key metrics and performance indicators for various internal communications channels including intranet, email, video, and livestreams
• Take sole responsibility for periodic reporting to leadership, including compiling and analyzing data; generating data visualizations
• Design automated reports and / or dashboards that allow leaders to track data in real time or on a periodic basis to determine the effectiveness of our content, campaign and initiatives
• Work with Technology Team, IT partners to optimize our data-gathering software and integrate them with our various platforms
• Design and measure A / B testing on various platforms to optimize design and editorial decisions
• Perform other duties as required

Required Skills / Abilities and Knowledge

Required Education

Bachelor's degree in related field or equivalent work experience

Required Related Work Experience and Number of Years

Website data collection and analytics for internal / external corporate communications, media publisher or a comparable outlet - 5+

Experience with Dashboards and Reporting tools - 5+

Working Conditions

Office environment

Some travel may be required

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RCU309 2024-45012 2024

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

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