Lead IQC Technician

Job Description

Job Description

Media IQC (Quality Control) Lead

At Pixelogic Media, we believe that our success is driven by our culture of innovation, excellence, and inclusion. We are looking for individuals who share these values and are passionate about transforming the way the media industry evolves. If you are a self-starter who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity to help shape the future of entertainment.

Shift : Monday-Friday Day Shift - start time 11am

Compensation : $25-33 / hr

Summary

As a Media IQC (Incoming Quality Control) Lead at Pixelogic Media, you will oversee and perform end-to-end measurements and quality checks on media files received from global clients. In this leadership role, you will collaborate closely with Project Managers, Data I / O, Content Operations, and other teams to proactively identify and report any technical issues (Audio, Video, Subtitle). You will also optimize asset creation and archival processes, ensuring the highest standards of quality and efficiency across all media projects, while providing team guidance and training to support management goals.

Responsibilities

• Organize team priorities and assignments based on workload and management input.
• Monitor task due dates and take necessary actions in agreement with management.
• Track project progress to ensure timely completion and alignment with objectives.
• Investigate system errors and guide junior staff on proper escalation.
• Revise IQC task layouts and confirm necessary changes with project managers and management.
• Support team achievement of daily, weekly, and monthly goals.
• Update weekly presentations and report completed tasks.
• Document inspection results and maintain accurate IQC reports.
• Review and approve inspection-related documentation.
• Assist in developing and implementing team training programs (PDP / PIP).
• Create documentation and production plans using Microsoft 365.
• Present, demonstrate, and train others on tools, systems, and workflows.
• Review IQC reports and findings to maintain RTFT (Right the First Time) rates.
• Oversee VIP IQC reviews and documentation of findings.
• Perform functionality tests on tools and provide feedback.
• Identify and report technical issues within Pixelogic’s QC system.
• Support onboarding and troubleshoot team connections.
• Field escalations and resolve or escalate appropriately.
• Facilitate team training and skill maintenance.
• Help deploy new IQC workflows.
• Perform linear and spot-check reviews on audio, video, subtitles, artwork, and metadata.
• Ensure proper sync and placement of subtitles and captions across languages.
• Apply offsets in IQC tools to ensure synchronized files.
• Run file integrity checks and verifier tools; report issues as needed.
• Ensure adherence to asset creation, archival, and QC workflows / checklists.
• Load and set up Resolve projects for IMF and DoVi packages.
• Report file metadata, color spaces, and Nit values.
• Trim video files in DaVinci per client specs.
• Report True-Peak and LKFS measurements.
• Identify and report CPL violations for timed-text files.
• Maintain and update the team knowledge base and training materials.
• Document team policies, procedures, and best practices.
• Assist in testing new production systems and updates.
• Identify process improvement opportunities and coordinate implementation.
• Attend meetings and present ideas for workflow enhancements.
• Support team development by aligning career goals with shared objectives.
• Foster a supportive, positive work environment and motivate the team.
• Communicate daily with the IQC manager on scheduling and completion of work.
• Present IQC workflows to other LOBs, including charts and presentations.
• Share feedback and flag errors with other LOBs via email.
• Complete other tasks as assigned by management.
• Maintain accuracy, adhere to security policies, and represent departmental procedures.

Requirements

Qualifications

Competencies