Talent.com
Account Director, Client Experience

Account Director, Client Experience

Weber ShandwickChicago, IL, United States
3 days ago
Job type
  • Full-time
Job description

Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate / Enterprise team.

We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and digital / social media acumen to help drive the growth and success of a variety of accounts.

Responsibilities :

  • Developing public relations action plans; program goals; and earned / social media campaigns, targets and pitch angles that require input from senior team leadership
  • Play day to day account lead for retail, B2B, financial sector and professional services accounts
  • Managing teams and collaborating / responding to clients
  • Researching and writing briefing materials for client executives
  • Writing and editing press materials, key message documents, briefing materials, blog posts and pitch letters
  • Staying abreast of current industry news and trends, and sharing that information with account team members
  • Developing and managing timelines and weekly action plans to ensure all deadlines on client programs are met
  • Breaking down and managing detailed tasks with the account team associated with planning and implementing special public relations events such as press conferences and media trips
  • Anticipating and proactively offering solutions to senior team leadership for executional issues specific to assigned programs
  • Interacting with senior management and providing input into tactics and strategies
  • Cultivate and enhance collaborative working relationships with media through regular communications
  • Persuasively pitching media and securing high-profile coverage for clients
  • Understanding client objectives and priorities to help shape story angles

Basic Qualifications :

  • 6+ years of communications experience, preferably in an agency environment
  • Understanding of and experience working with professional and financial services companies, financial markets and products is a plus
  • Excellent communication / presentation skills; verbal and written
  • Strong attention to detail and project management skills
  • Social media literacy with the ability to identify and recommend social program elements
  • Ability to multi-task effectively and work within tight deadlines
  • Ability to work independently and as part of a team to meet deadlines and client expectations
  • Confident and comfortable presenting in front of groups
  • Media relations experience for financial and professional services accounts is a plus
  • The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays - Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit
  • Salary range : $95,000 - $125,000

    Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

    Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

    #LI-JP1

    We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

    Create a job alert for this search

    Director Client • Chicago, IL, United States

    Related jobs
    • Promoted
    Client Director

    Client Director

    AIGChicago, IL, US
    Full-time
    Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.Where you can make an impact : Client & Broker Engagement.At AIG, we are reimagining...Show moreLast updated: 30+ days ago
    • Promoted
    Account Director

    Account Director

    RAPPChicago, IL, United States
    Full-time
    RAPP Chicago is looking for an Account Director to join our award-winning Account Leadership team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As a global, n...Show moreLast updated: 3 days ago
    • Promoted
    Account Director, Client Experience

    Account Director, Client Experience

    IPG DXTRAChicago, IL, United States
    Full-time
    Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate / Enterprise team.We are looking for an engaging, curious and collaborative person with outstanding c...Show moreLast updated: 3 days ago
    • Promoted
    Account Director

    Account Director

    Eric Mower and AssociatesArlington Heights, IL, United States
    Full-time
    At Mower, we're not just an agency, we're an employee-owned community of fierce friends, thinkers, makers, and innovators. We value collaboration, inclusivity, and entrepreneurial spirit, and we str...Show moreLast updated: 3 days ago
    • Promoted
    Account Director

    Account Director

    MERGEChicago, IL, US
    Full-time
    Merge storytelling and technology.We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to ...Show moreLast updated: 30+ days ago
    • Promoted
    Account Director, Client Experience

    Account Director, Client Experience

    Resolute Digital, a Weber Shandwick CompanyChicago, IL, United States
    Full-time
    Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate / Enterprise team.We are looking for an engaging, curious and collaborative person with outstanding c...Show moreLast updated: 28 days ago
    • Promoted
    Account Director, Client Experience Chicago, Illinois, United States

    Account Director, Client Experience Chicago, Illinois, United States

    Circa LabsChicago, IL, US
    Full-time
    Account Director, Client Experience.Weber Shandwick Chicago has an exciting opportunity for an Account Director to join our Corporate / Enterprise team. We are looking for an engaging, curious and col...Show moreLast updated: 30+ days ago
    • Promoted
    Account Director – Global Client Partnerships

    Account Director – Global Client Partnerships

    MintelChicago, IL, United States
    Full-time
    Account Director - Global Client Partnerships • Chicago, IL, United StatesMintel’s Consulting business is a core driver of growth and is directly connected to our strategic priority to build high-va...Show moreLast updated: 21 days ago
    • Promoted
    Strategic Accounts Director (ET / CT US)

    Strategic Accounts Director (ET / CT US)

    KalepaChicago, IL, US
    Full-time
    Strategic Accounts Director (ET / CT US).Kalepa is upending the trillion-dollar commercial insurance industry.Our AI Copilot platform empowers underwriters to make smarter, faster, and more accurate ...Show moreLast updated: 30+ days ago
    • Promoted
    Enterprise Travel Account Director

    Enterprise Travel Account Director

    StackAdapt Inc.Chicago, IL, United States
    Full-time
    StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered Stack...Show moreLast updated: 30+ days ago
    • Promoted
    Director Client Solutions

    Director Client Solutions

    AcostaChicago, IL, US
    Full-time
    The Client Solutions Director is responsible for strategic growth planning to include new business development, capacity planning, resource planning, and profitability. Represent the company and the...Show moreLast updated: 16 days ago
    • Promoted
    Account Executive Director

    Account Executive Director

    OnbeBuffalo Grove, IL, United States
    Full-time
    Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for "on behalf.Because that's exactly how we work : on behalf of our clients, as their comprehensive...Show moreLast updated: 3 days ago
    • Promoted
    Customer Experience Director

    Customer Experience Director

    DanaherChicago, IL, US
    Full-time
    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture.We're a global leader in cancer diagnostics with the most comprehensive portfol...Show moreLast updated: 30+ days ago
    • Promoted
    Client Success Director

    Client Success Director

    Jorie AIOak Brook, IL, US
    Full-time
    At Jorie Healthcare Partners, we offer full-service Health Care Revenue Cycle Management and pride ourselves on delivering superior customer service with the latest AI automation technology.As a fa...Show moreLast updated: 21 days ago
    • Promoted
    Account Director, Client Experience Chicago, Illinois, United States

    Account Director, Client Experience Chicago, Illinois, United States

    IPG DXTRAChicago, IL, US
    Full-time
    We are looking for an engaging, curious and collaborative person with outstanding client service and interaction skills, as well as proven analysis, writing, strategic planning, media relations and...Show moreLast updated: 30+ days ago
    • Promoted
    Account Director, Chicago

    Account Director, Chicago

    Recorded FutureChicago, IL, US
    Full-time
    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company!.As an Account ...Show moreLast updated: 10 days ago
    • Promoted
    Director, Client Leadership

    Director, Client Leadership

    Mars Advertising, Inc.Chicago, IL, United States
    Full-time
    Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’v...Show moreLast updated: 19 days ago
    • Promoted
    Director Client Solutions

    Director Client Solutions

    Acosta Sales & MarketingChicago, IL, United States
    Full-time
    Represent the company and the principal during negotiation and execution of special project coverage in stores, including accurate billing, reporting and analysis at project conclusion.Ensure super...Show moreLast updated: 15 days ago