Overview
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Four Seasons provided pay range
This range is provided by Four Seasons. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$18.00 / hr - $22.00 / hr
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Our Accolades : Four Seasons is proud to have been named one of Modern Healthcare's Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.
Benefits
- Competitive Salaries, Reviewed Annually
- Annual Operational Performance Bonus Opportunities
- $0 Employee Premiums on Medical Insurance
- Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
- Medical & Dental Insurance Benefits First of the Month after Hire
- 403B Retirement Plan with Employer Match
- Generous Paid Time Off Package of 20+ Days of PTO Per Year
- Up to 6 Paid Holidays
- Employer Paid STD, LTD, & Life Insurance
- Employer Paid Teletherapy & Telemedicine Coverage
- Health & Dependent Care Flexible Spending Accounts
- A Robust Employee Wellness Program
- Up to $3k in Tuition Reimbursement Each Year
Position : Home Store Assistant Manager
Reports To : Home Store Retail Director / General Manager
Status : Non-Exempt (Hourly)
Shift : 40 hours; Tuesday - Saturday 9 : 00am - 6 : 00pm
Location : Brevard, NC
Summary
The Home Store Assistant Manager provides excellent customer service not only to Home Store customers but to volunteers, staff, and donors at all times by creating an inviting and warm atmosphere. He / she assists the Retail Director / General Manager and Operations Manager to oversee the daily operation of Four Seasons Hospice Home Store. He / she helps to supervise paid store staff and volunteers. He / she assists in maintaining Home Store standards through operations and organization of the store, as well as establishing steps to attain and meet store goals.
Essential Duties & Responsibilities
Assists Operations Manager in overseeing the day-to-day operations of the Home StoreWork to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competenciesEnsure strong level of support and internal customer service with all staff and volunteersWork to build relationships in our service areas to promote the store in order to increase donations and salesWork closely with the volunteer department to obtain new volunteers and to retain current volunteer baseEnsure adequate staffing coverage by supervising paid staff and volunteersOpen and close the store following defined procedures to include back-office accounting, processes and proceduresCommunicate information in a timely manner to store staff and volunteers and Retail DirectorCreate inviting store environment (neat, clean and organized) to ensure a strong, pleasing and positive visual presentation of the sales floor to ensure high standards are metHandle operational tasks such as counting out register daily, making up the bank deposit and completing daily banking and financial spreadsheetsAssure reasonable pricing of donations by researching pricing on antiques and collectables through exceptional stewardshipAvailability and potential to work in all retail locationsArrives on time for scheduled shiftReports to Home Store Operations Manager if unable to report to scheduled shift or running lateBe an ambassador of Four Seasons with all Home Store customers and donorsMaintain confidentiality and adhere to the Four Seasons values and commitment to co-workersProvides excellent customer service and maintains a positive attitudeUnderstands and implements Home Store policies and proceduresProvides customer service by operating Point of Sale system, bagging merchandise, and being available to assist customers by answering questions on the sales floorHelps provide a welcoming clean environment which reflects the Four Seasons brand by vacuuming, dusting and cleaning furniture, shelves, merchandise and other items on the sales floorMaintain proper store inventory by sorting, pricing and stocking donations to the sales floor appropriately and according to display themesAs applicable, touch up or repair donations for higher sales valueReceives donations from public, collects information, and provides receipts as requestedWears photo identification at all times while on dutyAttends Home Store staff, volunteer and support meetingsKnowledge, Skills, And Abilities
Knowledge of antiques and resale businessKnowledge of proper body mechanicsProficient in MS Office : Outlook, Word, Excel, etc.Excellent organization skillsExcellent customer service skillsExcellent interpersonal skillsExcellent attention to detail and accuracyHigh level of integrity and dependability with a strong sense of urgency and results-orientationStrong problem solving and creativity skillsExcellent written and oral communication skillsBasic data entry skillsAbility to motivate teamsAbility to use good judgment and ask for help when neededAbility to work independently with minimum supervisionAbility to work under pressure to meet deadlinesAbility to coordinate and follow through on projectsAbility to take initiative and utilize innovative techniquesAbility to plan, prioritize and coordinate daily tasksAbility to simultaneously manage several projectsAbility to work flexible hours, if neededAbility to participate as a team playerMinimum Qualifications
Education : High School Diploma / GED
High School Diploma / GEDExperience
Minimum of three years of retail experienceSupervisory experienceSome driving and loading of delivery and / or large vehicles(Must be 21 years old to operate a delivery and / or large vehicle.)Licensures & Certifications
Valid driver's license and proof of automobile insuranceSummary Of Physical Requirements
Hand dexterity to include gripping, carrying, pushing & pullingFine finger movements to include writing & typing, frequentlyFlexion / Extension of arms & wristsAdditional gross motor movements including bending, reaching, twisting, turning, crouching, squatting, & kneelingNear & far visual acuityAbility to hear, understand, & distinguish speech and other soundsProlonged standing & walkingProlonged sitting, in excess of four hours per dayAbility to drive and / or transport self to and from work locationsAscending or descending stairs & rampsAbility to lift, carry, push & pull up to 100 pounds with the help of another person or equipment occasionallyOperating motor vehiclesOperating machinery and / or power toolsAscending or descending ladders, stairs, scaffolding, ramps, poles and the likeOccasionally experience environmental conditions including but not limited to : low or high temperatures, outdoor elements such as wind or precipitation, loud noises, small or enclosed spacesIntent and Function : All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the duties of the position. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Hospitals and Health Care
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