IT Functional Analyst / Sr. Analyst

Job Description

Holderness and Bourne is seeking a highly motivated and skilled IT Analyst with a focus on SAP S / 4HANA Public Cloud. The ideal candidate will be a key player on our IT team, responsible for the analysis, design, implementation, and support of our various business applications, including ERP (SAP S / 4 Public Cloud), WMS, PLM and others.

Department : Information Technology

Reports To : Director of IT

About Us : Holderness & Bourne is a fast-growing men’s golf apparel brand based in Armonk, New York with a company culture that emphasizes excellence, collaboration and a friendly work environment.

About the Role :

As an IT Functional Analyst, you will work closely with business stakeholders to understand their requirements, translate them into technical specifications, and configure the system to meet business needs. This role requires a deep understanding of SAP S / 4HANA Public Cloud functionalities, best practices, and the ability to drive continuous improvement.

Key Responsibilities :

• Business Analysis & Requirements Gathering :
• Collaborate with various business units to identify and document business requirements and processes.
• Analyze existing business processes and review possible solutions with the solution architecture team.
• Participate in workshops, meetings, and interviews to gather critical information.
• System Configuration & Implementation :
• Configure and customize SAP S / 4HANA Public Cloud modules (e.g., Finance, Supply Chain, Order To Cash, Master Data Management and Procure to Pay.) based on business requirements.
• Execute configuration activities in SAP Public Cloud Central Business Configuration
• Support the implementation of new functionalities and features within the SAP S / 4HANA Public Cloud landscape.
• Perform system testing, including unit testing, integration testing, user acceptance testing (UAT), and regression testing as upgrades are applied.
• Configuration and customization of other systems will be required as part of this role including but not limited to WM, PLM, PIM, EDI and others.
• Support & Maintenance :
• Provide ongoing support and troubleshooting for end-users, resolving system issues and performing root cause analysis.
• Monitor system performance and identify opportunities for optimization.
• Stay up-to-date with SAP S / 4HANA Public Cloud updates and new features, and assess their impact on our business processes.
• Primary point of contact for master data configuration, management, and bulk updates to SAP S / 4 Public Cloud.
• Documentation & Training :
• Create and maintain detailed documentation for system configurations, processes, and user guides.
• Develop and deliver training materials and sessions to end-users to ensure effective system adoption.
• Collaboration & Communication :
• Work closely with cross-functional teams, finance, and operations.
• Communicate effectively with stakeholders at all levels, from end-users to senior management.
• Act as a liaison between the business and technical teams.

Qualifications :

Preferred Qualifications (Optional) :

Why Join Us?