Director of Financial Aid & Enrollment Services

Position Summary : Position Summary : Position Summary : The Director of Financial Aid & Enrollment Services is a key member of the Enrollment Management team, responsible for leading a comprehensive, student-centered financial aid program that aligns with the mission and values of Spartanburg Methodist College (SMC). This role is critical to advancing the College’s recruitment and retention efforts by ensuring equitable, timely, and strategic awarding of financial aid and scholarships. The Director provides strong, ethical leadership for the Financial Aid Office, fostering a culture of excellent customer service, compliance, and innovation. The Director works collaboratively across departments, maintains clear and consistent communication with the campus community, and demonstrates enthusiasm and professionalism—whether working independently or as part of a team. A commitment to excellence and continuous improvement is essential. Essential Responsibilities : Essential Responsibilities : Essential Responsibilities :

• Provide strategic and accountable leadership for all aspects of the financial aid and scholarships program in support of institutional enrollment goals.
• Develop and implement strategies for the timely and equitable awarding of financial aid, aligned with recruitment priorities and institutional aid budgets.
• Support institutional enrollment goals by contributing to the recruitment of new students and the retention of returning students through effective communication, collaboration, and student-centered service.
• Ensure compliance with all federal, state, and institutional regulations, and uphold the highest standards of ethical financial aid administration.
• Supervise Financial Aid Office personnel, including hiring, training, scheduling, performance evaluations, and professional development.
• Establish and monitor workflows and timelines to ensure the effective, efficient, and compliant delivery of aid to students.
• Collaborate with departments across campus to ensure accurate and effective communication of financial aid information and policies.
• Assist with the management and optimization of the Financial Aid module within Ellucian Colleague, and its integrations with systems such as Technolutions Slate and NextGen Dynamic Forms.
• Coordinate and ensure the accurate and timely completion of required federal and state reporting, including FISAP, IPEDS (Financial Aid section), CHE Management Information System (CHEMIS), and Gainful Employment (GE) / Financial Value Transparency (FVT).
• Serve as a visible and accessible leader who models excellent customer service and integrity in all interactions.
• Provide strategic and accountable leadership for all aspects of the financial aid and scholarships program in support of institutional enrollment goals.
• Develop and implement strategies for the timely and equitable awarding of financial aid, aligned with recruitment priorities and institutional aid budgets.
• Support institutional enrollment goals by contributing to the recruitment of new students and the retention of returning students through effective communication, collaboration, and student-centered service.
• Ensure compliance with all federal, state, and institutional regulations, and uphold the highest standards of ethical financial aid administration.
• Supervise Financial Aid Office personnel, including hiring, training, scheduling, performance evaluations, and professional development.
• Establish and monitor workflows and timelines to ensure the effective, efficient, and compliant delivery of aid to students.
• Collaborate with departments across campus to ensure accurate and effective communication of financial aid information and policies.
• Assist with the management and optimization of the Financial Aid module within Ellucian Colleague, and its integrations with systems such as Technolutions Slate and NextGen Dynamic Forms.
• Coordinate and ensure the accurate and timely completion of required federal and state reporting, including FISAP, IPEDS (Financial Aid section), CHE Management Information System (CHEMIS), and Gainful Employment (GE) / Financial Value Transparency (FVT).
• Serve as a visible and accessible leader who models excellent customer service and integrity in all interactions.

Required Skills and Competencies :

Technical Proficiencies :

Other Requirements :

Working Conditions : The work is normally performed in an office environment which, at times, will require significant contact with students and family members. The work may include occasional public presentations both on and off campus. Physical Requirements :

Education and Experience :

About the College : Founded in 1911, Spartanburg Methodist College is a private residential liberal arts institution serving a diverse student population within the United Methodist Connection. Since its founding as the first co-op school in the nation, SMC has remained dedicated to its mission to connect education and employment. After over 100 years as an Associate Degree granting institution, the college launched its first bachelor’s degree in 2019. SMC is growing significantly, adding new programs, and consistently evaluating operations because of a campus-wide commitment to innovation and a passion for designing all campus programs to serve its student population intentionally. Today, the college’s emphasis on education and employment includes a unique professional development concentration comprised of eight required courses for students seeking associate and bachelor’s degrees. SMC is committed to its student demographic and believes that global impact is possible through their success. Spartanburg Methodist College does not discriminate on the basis of race, color, creed, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation or any legally protected status in any personnel action regarding the recruiting, hiring, and promotion of faculty and staff members. All offers of employment are contingent upon satisfactory results of a background investigation. SMC participates in the federal E-Verify program . SMC does not maintain an open application file. Unsolicited resumes will not be considered. Required Skills and Competencies : Required Skills and Competencies : Required Skills and Competencies :

Technical Proficiencies : Technical Proficiencies : Technical Proficiencies :

Other Requirements : Other Requirements : Other Requirements :

Working Conditions : Working Conditions : Working Conditions : The work is normally performed in an office environment which, at times, will require significant contact with students and family members. The work may include occasional public presentations both on and off campus. Physical Requirements : Physical Requirements : Physical Requirements :

Education and Experience : Education and Experience : Education and Experience :

About the College : Founded in 1911, Spartanburg Methodist College is a private residential liberal arts institution serving a diverse student population within the United Methodist Connection. Since its founding as the first co-op school in the nation, SMC has remained dedicated to its mission to connect education and employment. After over 100 years as an Associate Degree granting institution, the college launched its first bachelor’s degree in 2019. SMC is growing significantly, adding new programs, and consistently evaluating operations because of a campus-wide commitment to innovation and a passion for designing all campus programs to serve its student population intentionally. Today, the college’s emphasis on education and employment includes a unique professional development concentration comprised of eight required courses for students seeking associate and bachelor’s degrees. SMC is committed to its student demographic and believes that global impact is possible through their success. Spartanburg Methodist College does not discriminate on the basis of race, color, creed, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation or any legally protected status in any personnel action regarding the recruiting, hiring, and promotion of faculty and staff members. All offers of employment are contingent upon satisfactory results of a background investigation. SMC participates in the federal E-Verify program . SMC does not maintain an open application file. Unsolicited resumes will not be considered. About the College : Founded in 1911, Spartanburg Methodist College is a private residential liberal arts institution serving a diverse student population within the United Methodist Connection. Since its founding as the first co-op school in the nation, SMC has remained dedicated to its mission to connect education and employment. After over 100 years as an Associate Degree granting institution, the college launched its first bachelor’s degree in 2019. SMC is growing significantly, adding new programs, and consistently evaluating operations because of a campus-wide commitment to innovation and a passion for designing all campus programs to serve its student population intentionally. Today, the college’s emphasis on education and employment includes a unique professional development concentration comprised of eight required courses for students seeking associate and bachelor’s degrees. SMC is committed to its student demographic and believes that global impact is possible through their success. About the College Spartanburg Methodist College does not discriminate on the basis of race, color, creed, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation or any legally protected status in any personnel action regarding the recruiting, hiring, and promotion of faculty and staff members. Spartanburg Methodist College Spartanburg Methodist College does not discriminate on the basis of race, color, creed, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation or any legally protected status in any personnel action regarding the recruiting, hiring, and promotion of faculty and staff members. All offers of employment are contingent upon satisfactory results of a background investigation. SMC participates in the federal E-Verify program . All offers of employment are contingent upon satisfactory results of a background investigation. SMC participates in the federal E-Verify program E-Verify program . SMC does not maintain an open application file. Unsolicited resumes will not be considered. SMC SMC does not maintain an open application file. Unsolicited resumes will not be considered.