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Admissions Director
Admissions DirectorOld Dominion Rehabilitation and Nursing • Newport News, Virginia
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Admissions Director

Admissions Director

Old Dominion Rehabilitation and Nursing • Newport News, Virginia
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Admissions Director

Summary :

Manage the facility’s admissions process and provide customers with facility-related information via facility tours, personal visits, assessments, follow-up, etc. Assist Marketing Director in achieving facility’s census and quality mix goals.

Benefits and Perks :

  • Health Insurance
  • Dental + Vison
  • 401k
  • Tuition reimbursement through ECPI
  • Employee recognition programs
  • Daily Pay

Essential Duties & Responsibilities :

  • Meet physical and sensory requirements stated below, and be able to work in the described environment.
  • Identify and participate in process improvement initiatives that improve the customer experience, enhance work flow, and / or improve the work environment.
  • Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
  • Conduct facility tours.
  • Manage the admission process by maintaining updated bed availability and facility services information at all times.
  • Manage the inquiry process professionally, timely and with appropriate follow-up.
  • Effectively manage occupancy levels and census / premium mix enhancement.
  • Understand census, quality mix and bed management needs of the facility.
  • Process admissions paperwork, ensure appropriate payor source, etc. and obtain signatures from residents or responsible parties prior to each admission.
  • Communicate special needs of new admits to staff to facilitate a smooth transition.
  • Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes,
  • and discharges, by chairing daily admission meeting to discuss forthcoming changes. Utilize bed management principles.
  • Maintain a close working relationship with the Marketing Director, Director of Nursing and the Business Office Manager to ensure appropriate and efficient decisions about prospective admissions.
  • Communicate with nursing and housekeeping about appropriate room and bed selection once admissions determinations are made,
  • Assist Marketing Director with maintaining the Referral Management System database as a sales management tool.
  • Maintain a waiting list in compliance with state and federal guidelines.
  • Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid).
  • Provide assistance with new Employee orientation regarding the marketing and admissions process.
  • Maintain a strong working knowledge of managed care referral processes.
  • Other special projects and duties, as assigned.

    • Job Requirements :

  • Bachelor’s degree in Business, Communications, or related field preferred; equivalent related work experience may be acceptable.
  • Minimum of two (2) years of experience in a health care setting; long-term care setting preferred.
  • Equivalent experience in a Director of Admissions position may be acceptable.
  • Effective verbal and written English communication skills.
  • Demonstrated basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
  • Highest level of professionalism with the ability to maintain confidentiality.
  • Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
  • Customer service oriented with the ability to work well under pressure.
  • Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
  • Strong analytical and problem solving skills.
  • Ability to work with minimal supervision, take initiative and make independent decisions.
  • Ability to deal with new tasks without the benefit of written procedures.
  • Approachable, flexible and adaptable to change.
  • Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.

    • Physical and Sensory Requirements :

  • Moderate physical activity :
  • Requires handling of average-weight objects up to twenty five (25) pounds.
  • Standing and / or walking for more than four (4) hours per day.
  • Sitting for more than two (2) hours at a time.
  • Requires consistent computer work with repetitive typing and concentrating on computer screen.

    • About Eastern Healthcare Group :

    Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people. We are committed to creating a nurturing, family-like atmosphere where staff develop meaningful relationships with residents and where exceptional patient outcomes are the standard.

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    Director Admission • Newport News, Virginia

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