Customer Support Representative

A company is looking for a Customer Support Representative to provide exceptional service to global customers.

Key Responsibilities

Responding to customer inquiries related to account access, onboarding, and general support

Collaborating with internal teams to resolve customer-related issues and improve support processes

Managing support queues, prioritizing cases, and conducting technical troubleshooting

Required Qualifications

Experience in customer support is mandatory

Service-minded with a focus on helping customers succeed

Strong written English skills for effective communication

Self-driven, organized, and able to manage multiple cases

Comfortable working with technology and various SaaS tools